Keryn Hales

• Collaborated with multidisciplinary teams to develop patient-centered care plans through MDTs and medical rounds.
• Provided nursing consultation on cancer treatment options and protocols within clinical settings.
• Reviewed clinical guidelines, ensuring adherence to evidence-based practices across departments.
• Facilitated communication among patients, families, and healthcare providers for seamless transitions.
• Coordinated patient flow through various health services, emergency department, and elective treatments.
• Participated in committees focused on enhancing quality assurance processes system-wide.
• Analyzed data and reviewed clinical incidents and audit results to recommend changes in practice guidelines and division objectives.
• Ensured compliance with regulatory requirements, staff training and competencies related to cancer specific clinical skills, patient safety and infection control.

• Managed daily operations of outpatient cancer services unit, focusing on staffing and resource management.
• Supervised nursing staff to maintain high-quality patient care standards.
• Conducted regular team meetings to address concerns and share essential updates.
• Developed continuing education opportunities to enhance staff knowledge and skills.
• Oversaw hiring process, including conducting interviews for prospective employees.
• Resolved conflicts diplomatically among team members and departments.
• Provided leadership and mentorship to outpatient team, ensuring equitable rostering and professional development.
• Accountable for clinic capacity and flow, optimizing outpatient activity through effective recruitment strategies.

Coordinated patient flow in outpatient department to ensure optimal service delivery.

Managed team and triaged complex cases while advocating for patients.

• Conducted clinical assessments of unplanned admissions and critically ill patients.
• Demonstrated advanced critical thinking while aligning decisions with iCARE2 values.
• Oversaw multiple clinics and medical teams ensuring efficient operations.
• Facilitated secure outpatient appointments, collaborating with facilities for seamless transitions.
• Prioritized clinical and non-clinical tasks while providing direct supervision to nursing staff.
• Utilized transferable skills across various roles to enhance team performance.

• Directed leadership and support for nurses in 2E while coordinating admissions, discharges, and prioritising clinical needs of unit.

• Integrated Advanced Practice Nurse (APN) model of care while serving as Care Coordinator for Leukaemia to streamline care coordination and education to patients and their families undergoing treatment.

• Selected as new graduate on 2E in 2009, gaining extensive knowledge and clinical experience in Oncology, Haematology, Radiation Oncology, and Palliative Care.

• Provided consultation and clinical support to adolescents and young adults receiving cancer treatment.
  Collaborated with AYA team to determine appropriate treatment pathways for patients aged 15-25.
  Delivered education and information to empower patients in managing their treatment journey.
  Facilitated referrals to allied health professionals and additional support resources as needed.

• Exhibited extensive knowledge in Multiple Myeloma protocols and served as lead clinical nurse in Myeloma nurse-led clinic, ensuring patients receiving Velcade treatment engage in face-to-face weekly consultations with experienced clinical nurses for toxicity assessments and health evaluations prior to subsequent cycles.

• Managed coordination of staffing, skill mix, and staff leadership to ensure high-quality patient-centered care of the inpatient setting