Ketaki Mithari

• Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
• Resolved invoice discrepancies efficiently, ensuring accurate financial records and prompt payment to suppliers.
• Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.
• Provided training for junior team members on best practices in import coordination, contributing to overall departmental efficiency.
• Managed the resolution of customs-related issues, liaising with government agencies to ensure timely release of shipments.
• Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
• Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
• Reduced shipping delays through proactive coordination with vendors and carriers.

• Performing all clerical operations by providing timely shipping and freight information to both internal & external customers.
• Working with internal and external stakeholders to ensure on time full deliveries of goods.
• Preparing purchase orders and send copies to suppliers and to departments originating requests.
• Referencing/recording Purchase Orders in MS Excel & updating order status with relevant ETD/ETA data into software.
• Sending pre shipment alerts/ vessel line ups / shipping instructions to respective state offices.
• Compilation of complete shipping documents including supplier , freight and any other associated invoices.
• Data entry of all freight & Supplier invoices for both goods in transit & goods received and providing docs to accounts for payment.
• Receipting in PO's after confirmation of delivery.
• Good exposure to ERP software and worked with required data entry while migrating the old software to new.

• Providing timely support to customer enquiries and make necessary arrangements for their bookings.
• Responsible for coordinating export shipments and operations matter, ensuring all related transactions are updated.
• File and maintain records. Performed administrative support tasks.
• Create, maintain and enter information into database. Locate and attach appropriate files to incoming correspondence requiring replies.
• Ensured international shipping documents are completed correctly.
• Maintained strong lines of communication with both internal departments, Shipping Lines and clients.

Description: Makjai Group of Companies is an integrated, research based, international pharmaceutical company, producing a wide range of quality affordable medicines, trusted by healthcare professionals and patients across geographies. Makjai Pharmaceuticals began its activities with Contract Manufacturing to Multinational Leaders from some known MNCs in the Globe.

Responsibilities:

• Handling a team of 12 medical representatives.
• Keeping a record of stock of the medicines in Excel Sheets.
• Tracking the day to day activities of the MRs.
• Maintaining the same in MS Execl Sheets.
• Co-ordination with manufacturing department and store department.
• Follow-up with the customers regarding complaints, payments, delivery.

Description: Jabs International Ltd., is a leading Spices Export Company from India. JABS has successfully established business relations with more than 40 countries by forming a chain of dedicated customers across the globe and has shown a remarkable rise in business year after year.

Responsibilities:

• Liaising directly with clients as well as suppliers.
• Process sales invoicing in accordance with established procedures and standards.
• Receive supplier purchase invoices ensuring they are correct and passed to appropriate department for processing.
• Maintain and file all records in accordance with company procedure.
• Constantly review working processes with carriers and transport companies to ensure best practice.
• Assist the sales team with quotations and client/product knowledge.
• Prepare Pro forma Invoice, Commercial Invoice, Packing List, Health Certificate, Phytosanitary Certificate, and Fumigation Certificate.