Kevin Patel
Ringwood,VIC
Summary
Dynamic Rostering Manager with a proven track record at McDonald's, excelling in trend analysis and staff development. Spearheaded recruitment and training initiatives, significantly enhancing customer satisfaction and operational efficiency. Expert in emergency response and clear communication, adept at fostering a culture of continuous improvement and team excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Rostering Manager
Mcdonald's
Nunawading, VIC
08.2023 - Current
- Participated in recruitment efforts, including interviewing and selecting candidates.
- Ensured compliance with all applicable federal, state, and local labor regulations.
- Negotiated with vendors and service providers to schedule maintenance and support services.
- Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
- Developed a backup plan for critical positions to ensure uninterrupted service.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created reports detailing process improvements, cost savings initiatives, and customer satisfaction results.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Consulted with department managers regarding staffing needs and shift changes.
Education
Bachelor in Commerce - Accounting And Finance
Veer Narmad South Gujrat University
Gujrat, India.11-2019
Master in Business Information Systems -
La Trobe University
Melbourne, VICSkills
- Trend analysis
- Staff development
- Coaching and mentoring
- Clear communication
- Schedule preparation
- Emergency response
- Staff training and development
- Recruiting and interviewing
Certification
- Fire Safety Certificate
- First Aid Certificate
- Advancing your Leadership Certificate
Languages
English
Full Professional
Hindi
Native/ Bilingual
Timeline
Rostering Manager
Mcdonald's
08.2023 - Current
Bachelor in Commerce - Accounting And Finance
Veer Narmad South Gujrat University
Master in Business Information Systems -
La Trobe University
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