Kezia Yepes
PALLARA,QLD
Summary
Dedicated and reliable team leader with 6+ years of experience in fast-paced environments, including logistics and customer service. Strong background in team coordination, safety compliance, accurate handling of sensitive items, and communicating with diverse individuals. Known for empathy, professionalism, and the ability to stay calm under pressure strengths well suited to healthcare roles that require compassion, organisation, and a commitment to safety and quality.
Overview
7
7
years of professional experience
Work History
Mail Officer
Australia Post
11.2025 - Current
- Sort and organise large volumes of mail and parcels with a high level of accuracy.
- Follow strict safety, security, and handling procedures, including protocols for sensitive or confidential items.
- Maintain attention to detail while working under time pressure and meeting daily processing targets.
Shift Runner
Dominos's Pizza
05.2019 - Current
- Supervise team members during shifts, ensuring smooth, efficient, and safe operations.
- Provide training, guidance, and performance support to new and existing staff.
- Manage customer concerns with patience, empathy, and clear communication.
- Coordinate workflow, prioritise tasks, and make fast decisions in high-pressure environments.
Education
High School Diploma -
Whites Hill States College
Camp Hill, QLD11-2021
Skills
- Empathy and patient-focused communication
- High attention to detail
- Time management and prioritisation
- Adaptable and quick to learn
- Reliable, consistent, and punctual
- Problem-solving and decision-making skills
Timeline
Mail Officer
Australia Post
11.2025 - Current
Shift Runner
Dominos's Pizza
05.2019 - Current
High School Diploma -
Whites Hill States College