KHAJAAZAM MOINUDDIN
Burswood,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
year of professional experience
3
3
Certification
Work History
Pharmacy Assistant
Pharmacy777
Maylands, WA
04.2023 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Unarmed Security Guard
Baaz security
Perth, WA
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
- Worked with many other big security companies such as with wilson, Southern cross , Certis group etc....
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
- Reduced incidents of theft and vandalism by implementing effective security measures and strategies.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
Night Shift Filler
Coles Supermarket
Perth, WA
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Real-Time Analyst
Knoah 24-7 Intouch Solutions Ltd
- Analyse and manage Call Volume in Real-Time to ensure Service Levels are met on a daily, weekly, and monthly basis
- Analyse call volume patterns in Real-Time to optimize work shifts, breaks, and lunches
- Identify call volume trends and averages on a monthly and quarterly/seasonal basis
- Create daily/weekly/monthly reports and undertake intraday reporting & other MI operations
- Customer service associate | conneqt business solution limited
- Properly manage and document all work performed as part of ticket queue management
- Providing key information from customer interactions to management to make business decisions
- Gather data, troubleshoot, and work to provide resolutions to end-users
Banking Customer Service Representative
Axis Bank
- Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
- Streamlined account opening processes for new clients, resulting in a more efficient and user-friendly experience.
- Reduced wait times for customers by efficiently handling high volumes of calls and resolving issues quickly.
- Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
Sales Executive
Beyond Borders Realtors
, India
- Actively seeking out new sales opportunities through cold calling, networking, and social media
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
Education
BCom Computers - Accounting
Wesley Degree College
Skills
- Customer Service
- Ability to Quickly grasp new concepts
- Effective Communication and interpersonal skills
- Producer Support
- Complex Problem-Solving
- Customer Loyalty
- Staff Support
- Team Goals
Additional Information
- AVAILABILITY: Available for Immediate start, Weekdays,late-night shifts,Weekends and Public holidays.
- International students entitled to part-time work rights looking for legit opportunities.
Certification
- Security License
- White Card
- Responsible Service of Alcohol
- First-aid
Timeline
Pharmacy Assistant
Pharmacy777
04.2023 - Current
Unarmed Security Guard
Baaz security
Night Shift Filler
Coles Supermarket
Real-Time Analyst
Knoah 24-7 Intouch Solutions Ltd
Banking Customer Service Representative
Axis Bank
Sales Executive
Beyond Borders Realtors
BCom Computers - Accounting
Wesley Degree College