Khalida Khanam
Sydney,NSW
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach. Well-qualified Customer service familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Customer Service Assistant
Kmart
09.2020 - 06.2023
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Retail Officer -Volunteer
Red Cross Shop
12.2019 - 08.2020
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Abdullah College
Karachi Pakistan06.2000
Skills
- Refund Processing
- Technical Support
- Customer Consultation
- Product Promotion
- Cash Handling
- Product Knowledge
- Positive Attitude
- Customer Service
- Calm and Professional Under Pressure
Languages
English
Limited Working
References
Professional
Helen
Store Manager
Red Cross Shop Broome WA
08 91039807
Mitchell Paine
Store Manager
Kmart Broome WA
0481164318
K1359ma01@kmart.com.au
JESS Eyb
Clothing Manager
Kmart Broome WA
0401519155
K1359lm01@kmart.com.au
Timeline
Customer Service Assistant
Kmart
09.2020 - 06.2023
Retail Officer -Volunteer
Red Cross Shop
12.2019 - 08.2020
High School Diploma -
Abdullah College
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