Khanh Linh Nguyen
Yagoona,NSW
Summary
With dedication and experience in the FOH position, I would like to seek a challenging position in a reputable restaurant where my industry knowledge, positive attitude, customer service skills, and passion for hospitality can contribute to the success of the restaurant and provide a delightful experience for guests
Overview
1
1
year of professional experience
Work History
All Rounder
Woodland Cafe
Mascot, 2020
05.2023 - 03.2024
- Gained experience managing time and effectively multi-tasking while waiting tables
- Managed cash and credit card transactions accurately, reconciling payments at the end of each shift
- Operated POS terminals to input customer orders
- Refined ability to handle disgruntled customers and worked to increase customer satisfaction
- Collaborated with kitchen staff and management to ensure order accuracy and resolve any issues, maintaining a seamless flow of service.
- Maintained cleanliness and organization of service station
Education
Some College (No Degree) - Hospitality
William Angliss Insitute
Sydney, NSWSkills
- Public Speaking
- Team building
- Problem Resolution
- Self-Directed
- Multitasking
- Organizational Skills
Timeline
All Rounder
Woodland Cafe
05.2023 - 03.2024
Some College (No Degree) - Hospitality
William Angliss Insitute
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