Khiem Doan
Adelaide,SA
Summary
With a profound understanding of the real estate market and an extensive knowledge of the local area, an invaluable asset to anyone seeking to buy, sell, or invest in property. With unwavering commitment to providing top-notch service, combined with impeccable attention to detail, ensures that every client receives personalized guidance and support throughout their journey. Expertise lies not only in the ability to navigate the intricacies of the property market, but also in exceptional communication and negotiation skills. Listening attentively to client needs, and taking the time to understand their unique requirements and aspirations, a tailored approach to suit individual circumstances, achieving the desired outcomes for all parties.
Overview
7
7
years of professional experience
Work History
Real Estate Sales Consultant
Harris Real Estate
10.2023 - 04.2024
- Exceeded sales targets by employing effective prospecting techniques and leveraging extensive database of contacts.
- Leveraged cutting-edge virtual tour technology to showcase properties in engaging and immersive manner, appealing to tech-savvy buyers.
- Enhanced client satisfaction through personalized consultations and tailored property recommendations.
- Boosted sales performance by implementing comprehensive market analysis and targeting specific demographics.
- Maintained quality communication between Vendors and Buyers to maximise client satisfaction throughout selling and buying process.
- Worked within a high-performing team that sold over 150 properties yearly and maintained high quality customer service.
Real Estate Sales Agent
Harcourts Sergeant Property
11.2021 - 10.2023
- Enhanced property listings'' visibility by utilizing social media platforms, email campaigns, and traditional marketing methods.
- Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
- Compared, researched and appraised properties.
- Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
- Maintained quality communication between Vendors and Buyers to maximise client satisfaction throughout selling and buying process.
- Worked in a high-performing team that sold over 150 properties yearly and maintained high quality customer service.
Cocktail Bartender
The Meat & Wine Co
08.2021 - 11.2021
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
- Contributed to an inviting atmosphere by engaging with patrons in conversation while expertly mixing their desired beverages.
- Implemented successful upselling techniques to increase overall revenue for the establishment.
- Elevated guest experience with personalized cocktail recommendations based on their preferences.
Cocktail Bartender
SKYCITY Casino
01.2020 - 09.2021
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
- Contributed to an inviting atmosphere by engaging with patrons in conversation while expertly mixing their desired beverages.
- Implemented successful upselling techniques to increase overall revenue for the establishment.
- Increased customer satisfaction by crafting visually appealing and delicious cocktails.
Barista
Westside Lunch & Coffee
01.2017 - 08.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
High School Diploma -
Blackfriars Priory School
Prospect, SAUniversity of South Australia
Adelaide, SAReal Estate Training Academy
Adelaide, SAUniversity Senior College
Adelaide, SASkills
- Developed skilled listing presentation
- Buyer communication and nurturing
- Negotiation expertise
- Strong organizational skills
- Closing transactions
- Client-oriented
- Excellent teamwork
- Active South Australian Real Estate License
- Fluent in Vietnamese, English
- World class open home inspections
Accomplishments
- Harcourts Real Estate ( Top Performers Statewide No. 3 / No. 2 ) consistently from 2021 - 2023
- Harcourts Real Estate ( Top Performers Nationwide #16 ) in 2022
- Harcourts Real Estate ( Top Performers Nationwide #1, exclusive listings ) in 2022
- Harris Real Estate ( Top Performers )
Hobbies
In my spare time I thoroughly enjoy spending quality time with family and friends, whether it be from small interstate travels to Sunday barbecues. I also like to train MMA which I have been doing for 15 years and I like maintaining health by going to the gym most days. I dedicated a lot of my time in the past to playing soccer, and competing in amateur MMA tournaments.
Languages
Vietnamese
Native or Bilingual
Timeline
Real Estate Sales Consultant
Harris Real Estate
10.2023 - 04.2024
Real Estate Sales Agent
Harcourts Sergeant Property
11.2021 - 10.2023
Cocktail Bartender
The Meat & Wine Co
08.2021 - 11.2021
Cocktail Bartender
SKYCITY Casino
01.2020 - 09.2021
Barista
Westside Lunch & Coffee
01.2017 - 08.2020
High School Diploma -
Blackfriars Priory School
University of South Australia
Real Estate Training Academy
University Senior College
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