Kiana Tango
Wheelers Hill,VIC
Summary
Driven aspiring Gym Assistant Manager focused on exceeding objectives and maximizing sales. Friendly and adaptable, with an open and engaging style eager to build lasting relationships with all new and current members.
Ready to apply skills and experience to dynamic new roles with room for growth and advancement.
Overview
4
4
years of professional experience
Work History
Membership Consultant
Anytime Fitness
06.2023 - 10.2023
- Consulted with potential clients about personal needs and budget concerns.
- Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
- Conducted tours of facility to showcase features and answer questions.
- Actively engaged clients upon entrance with pleasant greeting.
Customer Service Member
KFC
10.2019 - 05.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Trained new team members by relaying information on the procedures, tasks and procedures
Volunteer
Salvation Army
03.2021 - 04.2021
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Facilitated community outreach to expand participation and support.
Education
Certificate III - Fitness
Holmesglen Vocational College
Glen Waverley, VIC12.2021
No Degree - VCAL
Holmesglen Vocational College
Glen Waverley, VIC12.2021
Skills
- Initiative
- Excellent Verbal and Written Communication
- Client Rapport-Building
- Adaptability and Flexibility
Accomplishments
- Certificate III in Fitness
- First Aid Certificate
- Working with Children Check
- Safety White Card
References
Malika Lovett
KFC Assistant Manager
Ph: 0401 929 990
Scott Little
Teacher - Fitness Programs
Faculty of Education, Service Skills & Environment
Email: scott.little@holmesglen.edu.au
Timeline
Membership Consultant
Anytime Fitness
06.2023 - 10.2023
Volunteer
Salvation Army
03.2021 - 04.2021
Customer Service Member
KFC
10.2019 - 05.2023
Certificate III - Fitness
Holmesglen Vocational College
No Degree - VCAL
Holmesglen Vocational College
Similar Profiles
Dianna ArmentaDianna Armenta
Club Manager at Anytime Fitness (Bandon Fitness Inc)Club Manager at Anytime Fitness (Bandon Fitness Inc)
Steve KurschnerSteve Kurschner
Regional Director of Operations at MDS Fitness (Anytime Fitness)Regional Director of Operations at MDS Fitness (Anytime Fitness)
Joshua YonJoshua Yon
Personal Training Manager at Anytime Fitness (Brandon Fitness)Personal Training Manager at Anytime Fitness (Brandon Fitness)