Kiara Douglas
East Malvern,VIC
Summary
Delicatessen Assistant at Coles Supermarket with a strong work ethic and expertise in food handling safety. Enhanced deli sales through strategic merchandising and built customer loyalty by providing exceptional service. Proficient in slicing equipment and committed to maintaining high sanitation standards, ensuring a safe and enjoyable shopping experience.
Overview
4
4
years of professional experience
Work History
Delicatessen Assistant
Coles Supermarket
05.2021 - 10.2024
- Boosted deli sales through strategic merchandising and engaging displays.
- Consistently delivered timely, accurate service for special orders and catering requests.
- Leveraged expert knowledge of deli offerings to guide customer selections effectively.
- Collaborated with team members to ensure seamless operations during high-demand periods.
- Utilized various equipment, such as meat slicers and scales, to enhance service efficiency.
- Engaged in continuous training to keep abreast of new products and food safety protocols.
- Handled phone inquiries, facilitating informed decisions for customers regarding products.
- Cultivated relationships with regular clientele to increase loyalty and repeat visits.
Crew Member
Hungry Jack's
02.2021 - 03.2022
- Oversaw front counter and drive-thru services, maximizing efficiency in operations.
- Processed customer orders, meal preparation, and payment collection with accuracy.
- Handled multiple simultaneous orders while ensuring high-quality standards.
- Enhanced customer satisfaction through friendly and prompt service at the register.
- Conducted training for new hires on service techniques and operational guidelines.
- Worked collaboratively with team members to fulfill order requirements promptly.
- Maintained cleanliness in all areas of the restaurant to reflect quality standards.
- Supported team objectives by assisting peers in daily operations.
Education
No Degree - Year 10 Equivalent
Box Hill Institute of TAFE
Melbourne, VICSkills
- Cleaning and sanitization practices
- Punctuality and reliability
- Food handling safety
- Allergen awareness strategies
- Sanitation standards adherence
- Equipment safety protocols
- Slicing equipment skills
- Strong work ethic
- Accurate money handling
- Register operations
- Food preparation expertise
- Point of sale systems
Timeline
Delicatessen Assistant
Coles Supermarket
05.2021 - 10.2024
Crew Member
Hungry Jack's
02.2021 - 03.2022
No Degree - Year 10 Equivalent
Box Hill Institute of TAFE
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