Kiera BELL
Greenwith,SA
Summary
I am a motivated individual whom is passionate about gaining work with the goal of eventually gaining qualifications or experience in anything. My previous experiences include working within a team and outing in a valued contribution. I am a hard worker who is focused on completing anything I am tasked with and striving to achieve positive results. I am keen to gain experience and expand and develop new skills.
Overview
12
12
years of professional experience
Work History
Supervisor and Sales Assistant
Home value
01.2023 - Current
- POS sales
- Customer service
- Stock replenishment
- General cleaning duties
- Training new employees
- Overseeing staff and store operations
- Delegating tasks to other staff members
- Managing employees
- Handling customer complaints
- Overseeing inventory/ stocktake
- Maintain the stores visual appeal
- Ensuring customer satisfaction
- Tracking sales
- Implementing store policies and sales strategies
- Ensuring compliance with health and safety regulation is always meet by all staff
- Conducting inventory management and merchandise ordering
- Checking and monitoring employee’s activity
- Assisting customers in their purchases
- Handling Payments: Processing transactions accurately and efficiently
- Open and close the store
- End of day routine: counting cash
- Run the social media
- Take advertising, product and merchandising photos for social media
- Create and post all social media posts
Process worker/Warehouse Staff
Mitolo Family Farms
01.2020 - 12.2023
- Work environment/ role – requires hands on roles always clean fit and energetic to ensure getting the job done
- Be able to stand for long periods of time
- Pick packing
- Grading of potatoes– Fast paced work with good attention to detail
- Washing of potatoes
- General warehouse cleaning
- Labor – physically fit labourer role requires you to lift bags of product
- Responsible for the packing and stacking of the packaged potatoes and/or onions in handle ensure the product is packed and stacked correctly without damage
Bar Assistant/Kitchen Hand
Broad view football club
01.2017 - 12.2020
- Customer service: serving customers, engaging with customers, taking orders, serving consumers their food/beverages
- Hygiene: ensure the bar was always clean, making sure freezer out the front and back filled with stock, kitchen was cleaned up appropriately at the end of every shift
- Stocking Supplies: Ensuring the bar is well-stocked with all necessary supplies, including glassware, garnishes, ice, and spirits
- Restocking: Refilling bottles, taps, and other bar supplies as needed throughout the shift
- Assisting bartenders with drink preparation, especially during busy periods
- Inventory Management: Monitoring inventory levels and informing the manager or bartender when supplies are running low
- Maintenance: Handling minor maintenance tasks, such as changing kegs or fixing minor equipment issues
- Event Support: Assisting with special events or promotions hosted at the bar
- Multitasking: Ability to handle multiple tasks efficiently, often in a fast-paced environment
- Communication: Effective communication with team members and customers
- Physical Stamina: The job often requires long hours on your feet and the ability to lift heavy items
- Attention to Detail: Ensuring drinks are prepared correctly and the bar area remains tidy and stocked
- Knowledge of Drinks: Understanding different types of beverages, ingredients, and recipes to assist bartenders effectively
- Problem-Solving: Quickly addressing any issues that arise, such as handling difficult customers or fixing a faulty tap
- Customer Focus: Prioritizing customer satisfaction and delivering a high level of service
- Time Management: Efficiently managing time to handle tasks promptly, especially during peak hours
Sales Assistant
Vodafone
01.2016 - 12.2017
- Customer Service:
- Greeting Customers: Welcoming customers and providing a friendly and helpful atmosphere
- Assisting with Inquiries: Answering questions about products, services, and promotions
- Problem-Solving: Addressing customer concerns and resolving issues promptly
- Sales:
- Product Knowledge: Demonstrating a thorough understanding of Vodafone’s products and services
- Upselling: Recommending additional products or services to meet customer needs
- Sales Targets: Working towards achieving individual and team sales goals
- Operations:
- Inventory Management: Keeping track of stock levels and ensuring the store is well-stocked
- Merchandising: Arranging products attractively to enhance the shopping experience
- Administrative Tasks: Handling paperwork, processing transactions, and maintaining records
- Cleaning: Displaying a strong attention to detail to make sure the store was always looking it’s best
- Skills and Qualities:
- Communication: Strong verbal and interpersonal skills to engage with customers effectively
- Sales Acumen: Ability to identify sales opportunities and close deals
- Technical Proficiency: Familiarity with Vodafone’s technology and services
- Teamwork: Collaborating with colleagues to achieve common goals and having positive energy working well within the team
- Adaptability: Flexibility to handle various tasks and adapt to changing environments
Casual Worker
Noodlebox
01.2013 - 12.2016
- Customer service
- Greeting Customers: Welcoming customers and providing a friendly atmosphere
- Serving Food: Delivering food to customers promptly and ensuring they have a pleasant dining experience
- Taking Orders: Assisting customers with their orders and answering any questions about the menu
- Answering phone calls
- Kitchen Support:
- Food Preparation: Assisting with basic food preparation tasks, such as chopping and preparing vegetables and fresh stock, organising the freezer, preparing new food orders and assembling dishes
- Maintaining Cleanliness: Keeping the kitchen and dining areas clean and organized, including washing dishes and cleaning surfaces
- Operations:
- Stock Management: Monitoring inventory levels and restocking supplies as needed
- Handling Payments: Processing transactions accurately and efficiently
- Adhering to Safety Standards: Following health and safety guidelines to ensure a safe working environment
- Skills and Qualities:
- Multitasking: Ability to handle multiple tasks efficiently, especially during busy periods
- Communication: Strong verbal skills to interact with customers and team members effectively
- Teamwork: Collaborating with colleagues to ensure smooth operations
- Adaptability: Flexibility to handle various tasks and adapt to changing situations
- Attention to Detail: Ensuring orders are accurate and the work environment is clean and organized
Education
Year 12 -
Parafield Gardens Secondary School
01.2016
Skills
- Multitasking
- Communication
- Teamwork
- Adaptability
- Attention to Detail
- Sales Acumen
- Technical Proficiency
- Physical Stamina
- Knowledge of Drinks
- Problem-Solving
- Customer Focus
- Time Management
Personal Information
Date of Birth: 07/08/98
Volunteer Experience
IBIS Care Edenfield, Engaged with the elderly, Participated in playing board games, Participated in various arts and crafts, Assisted with preparation of beverages
References
Samantha Nop, Store Manager, Noodle Box, 0426526181
Hobbies And Skills
- Participated in social events: Avcon and Comic Con
- Well educated with the latest technology (phones, gaming, computer, etc)
Awards And Acknowledgements
Netball, 2005-2016, Best and Fairest (2007, 2010, 2015), Most Improved (2005)
Timeline
Supervisor and Sales Assistant
Home value
01.2023 - Current
Process worker/Warehouse Staff
Mitolo Family Farms
01.2020 - 12.2023
Bar Assistant/Kitchen Hand
Broad view football club
01.2017 - 12.2020
Sales Assistant
Vodafone
01.2016 - 12.2017
Casual Worker
Noodlebox
01.2013 - 12.2016
Year 12 -
Parafield Gardens Secondary School
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