Accomplished Executive Director of Nursing at Autumn Aged Care, adept in strategic planning and community engagement. Spearheaded clinical governance initiatives, enhancing transparency and accountability. Demonstrated leadership in fostering professional development and collaboration, with a strong focus on continuous improvement and stakeholder partnership.
Executive leader with deep experience driving organizational success and fostering collaboration. Skilled in strategic planning, financial oversight, and stakeholder engagement. Known for adaptability, resilience, and delivering results in evolving environments. Strong interpersonal skills, effective communicator, and results-driven approach.
Knowledgeable Executive Director of nursing with proven track record of leading organizations to growth and success through strategic planning and innovative problem-solving. Successfully managed diverse teams, driving operational efficiency, and fostering collaborative environments. Demonstrated excellence in financial oversight and stakeholder engagement.
Key Areas of Responsibility
-Leads clinical governance initiatives.
-Assists the Board of Governance in determining Autumn Aged Care’s values, mission, vision and strategic plan and plays a key and clear role in translating the mission into realistic actions.
- Ensuring that Clinical Governance is embedded within everyday practices of all clinical care practitioners.
- Supports and maintains open and transparent governance through the adoption of appropriate practices and protocols.
- Drives a culture of transparency and accountability through all levels of the organisation.
- To monitor and support and continuously improve the clinical outcomes of Autumn Aged Care residents
Developed leadership strategies for team success.
- Provide strong, visible, and professional leadership to all clinical and non-clinical staff, fostering a culture which values continuing professional development.
- Demonstrates a flexible leadership style with a strong focus on the development and empowerment of personnel.
- Uses an effective and consistent performance management approach to delegate responsibility and maintain a culture of individual and organisational accountability.
- Leads by example and builds an organisational culture that fosters and supports inclusion, collaboration, and teamwork.
- Has the resilience to keep going in adversity and shows a can-do attitude to deliver improvements to others.
- Assures a work environment that appoints, retains, and supports the development of appropriately qualified personnel and volunteers.
- Leads the commitment and support for the development and implementation of strategy, that is based on understanding and seeking to meet community expectations and needs.
- Encourages openness and collaboration across the organisation by sharing information and actively seeking and considering the views of others.
- Builds an effective management team with appropriate provision for succession.
- Creates an organisational culture that encourages and supports initiative with a focus on performance improvement and job satisfaction.
- Consistently encourages and supports a strong commitment to the ongoing development of all personnel, leading by example, by being aware of and addressing own ongoing development needs.
- All activities of the organisation comply with legal requirements, ethical standards and health and safety requirements, through putting proper systems in place to identify and manage business risk.
Established effective communication channels with stakeholders.
- Undertakes a consultative role in all forums and opportunities considering diversity of views and seeking input and feedback.
- Encourages and supports stakeholders’ participation and feedback, using a range of mechanisms, to assist in the ongoing improvement of services and performance.
- Providing constructive feedback
- Shows a positive outlook to delivering the best service possible and leads others by example.
- To drive value based behaviours that demonstrate that we want the best for people.
- Motivates and coaches others to support them to develop their own capabilities and skills.
- Establishes and maintains productive relationships with peak bodies, key industries and other organisations to create opportunities for partnership and collaboration to achieve positive outcomes for Autumn Aged Care.
- Formulates long-term strategies.
-Assists in the development an inclusive strategic planning process to develop Autumn Aged Care’s activities within a framework of social, economic and environmental sustainability.
- Uses quality and risk monitoring to lead future improvements for Autumn Aged Care
- Reports to BOG regularly on achievement against the strategic objectives to facilitate review and monitoring of level of achievement.
- Monitors, reports and provides advice on issues that arise and have significant implications on the operations and sustainability of Autumn Aged Care.
Efficiently managed resources for optimized output.
- Actively seeks to develop strategies and identifies and acts on opportunities to continue to strengthen the financial position of Autumn Aged Care.
- Maintains knowledge of current technologies and practices and uses these to improve service and efficiency.
- Regularly reviews the organisational structure, roles and capabilities to maintain a flexible, relevant and skilled workforce and organisation.
- Encourages continuous improvement in all areas and being open to and rewarding innovation and initiative across the organisation.
- Has an embedded awareness of and commitment to environmentally sustainable practice in all areas of Autumn Aged Care’s operations and activity.
- Undertakes asset management planning and delivery for the maintenance of appropriate infrastructure.
Implemented initiatives to boost economic development.
- Promotes Autumn Aged Care at every opportunity to assist with the ongoing viability of the service.
- Understands and emphasises environmental and social sustainability in strategic and operational decision making of Autumn Aged Care.
- Identifies resource requirements and oversees researching and shaping grant proposals including innovative funding sources, development of funding opportunities and establishing strategies to approach funders.
Maintains adherence to legislative requirements.
Ensures precise and transparent resident documentation maintenance.
Collaborated with CMs/EDON to optimize facility occupancy levels and organize resident admissions.
Maintain organizational policies and guidelines related to resident admission and care.
Marketed facility to boost occupancy levels.
Handled resident and family inquiries, comments, suggestions, and concerns promptly.
Showcased deep knowledge of dementia and associated behaviors.
Provided after-hours support for service backup.
Engaged in strategic planning processes for AUTUMN AGED CARE.
Develops and executes strategies for managing AUTUMN AGED CARE’s risk exposure.
Integrate organizational strategy into monthly objectives for service areas.
Conducted data analysis to pinpoint improvement opportunities.
Conducted precise measurement activities to assess service practices.
Guarantees streamlined entry and exit procedures for residents.
Engaged residents and representatives in care and service development.
Adhered to all Privacy Legislation requirements during communication.
Oversaw employee recruitment and staffing.
Ensures compliance with AUTUMN AGED CARE's human resource policies and procedures.
Develops effective rosters and skill mixes aligned with AUTUMN AGED CARE’s strategic goals.
Developed effective staffing plans to balance cost considerations and customer/resident needs.
Supports staff, students, and volunteers in their roles.
Conducts regular performance evaluations to assess staff needs.
Effectively handles sub-standard performance issues.
Facilitated effective and open communication with AUTUMN AGED CARE staff through regular consultations.
Consulted with EDON to address WorkCover issues.
Managed coordination with external service providers.
Screened external service providers for adherence to AUTUMN AGED CARE criteria.
Coordinated and facilitated Aged Care Assessment Service evaluations for residents as needed.
Collaborated with health professionals to address residents' needs.
Established robust communication channels among healthcare practitioners, residents and Autumn Aged Care staff.
Coordinate services from external health providers matching residents' needs.
Directed an orientation program for external service providers to ensure compliance with AUTUMN AGED CARE policies.
Maintained productive relationships with external service providers.
Facilitated regulatory compliance and accreditation processes.
Adhered to AUTUMN AGED CARE policies and procedures.
Handled receipt and follow-up of hazard and incident reports, comments, suggestions, and concerns.
Managed and supported facility’s accreditation process to comply with Aged Care Accreditation Standards.
Oversaw facility continuous improvement system adherence.
Performed quality inspections per Continuous Improvement guidelines.
Participated in creating Continuous Improvement Plan at AUTUMN AGED CARE.
Ensured adherence to AUTUMN AGED CARE policies and procedures.
Collaborated with executives to review policies and procedures regularly.
Managed finances efficiently.
Assisted Executives in formulating annual budgets.
Collaborated with Department on AN-ACC resident assessments.
Prepared and submitted monthly subsidy claim forms within specified timeframes.
Monitored actual expenditure against budget to achieve agreed financial performance.
Secures signed resident agreements before admitting residents.
Implemented secure systems for effective petty cash management.
Enhanced workplace safety protocols.
Complied with Occupational Health and Safety rules.
Completed all tasks prioritizing safety and wellbeing.
Adhered to OH&S laws for safe work practices.
Accurately complete accident/incident forms for staff, residents and volunteers.
Upon hazard identification, complete relevant forms.
Show understanding of role and responsibility during fire and emergency situations.
Supervised equipment safety and adherence to usage guidelines.
Engaged in occupational health and safety training.
Managed day-to-day responsibilities proficiently.
Participated in strategic and business planning activities, including management meetings.
Keep current on best practices in aged care services.
Identify need for ongoing education and development.
Routinely evaluate and critique work performance.
- Comply with all Privacy Legislation requirements and AUTUMN AGED CARE confidentiality policy when communicating any and all information pertaining to residents, staff and the operations of AUTUMN AGED CARE.
- Network with relevant community and professional organisations to represent the interests of both the facility and the wider organisation.
-Oversaw and approved recruitment, hiring and orientation of new nursing staff.
-Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Support personnel with the admission of new aged care residents , including assessment and care plan development in partnership with the consumer and their family/representative, supporting consumers to exercise choice and independence.
- Actively participate in and oversee resident documentation, reassessment and care plan review and evaluation for accuracy and in partnership with consumers and their representatives in accordance with the consumer’s choices.
- Oversee, and where necessary, provide direct clinical care for consumers.
- Liaise with external health services providers, including medical practitioners and pharmacist, in relation to consumer care requirements and preferences.
- Monitor and report on clinical risks and ‘at risk’ consumers
- Provide support to consumers and their families/representatives
- Answer consumer queries as able and refer to appropriate people/organisations as needed
- Promptly and effectively manage comments, suggestions and / or concerns as they relate to care.
- Deliver and actively promote and provide a holistic approach to care, which focuses on the needs, choices and rights of consumers.
- Contribute to the establishment, maintenance and closure of accurate, clear and current consumer records within a legal and ethical framework that meet the principles of defensible documentation.
- Record changes in consumer health status and act on personnel information regarding consumers in a tim
- Follow the organisations human resources policies and procedure
- Support nursing and care personnel to perform in a capacity that meets / exceeds consumer requirements.
- Effectively guide and manage the performance of employees in the team within human resources guidelines, policies and procedures.
- Actively participate in annual performance reviews for personnel.
- Delegate to the team activities in line with their abilities and scope of practice.
- Oversee and as required supervise aspects of treatment and care delegated.
- Support open communication processes and personnel consultation by attending regular staff meetings.
- Assist in the employment and management of care personnel; recruit, select, orientate, supervise and manage care personnel in accordance with employment laws and Autumn Aged Care policies.
- Provide leadership and act as a positive role model and resource for team members.
- Compliance and Continuous Improvement
- Clinical documentation is updated each shift.
- Contribute to the clinical component of the continuous improvement plan; review and regularly evaluate.
- Monitor care trends and evaluate the quality of service delivery; act upon identified areas for improvement.
- Encourage initiative from care personnel. Provide them with positive feedback on their ideas and achievements.
- Encourage and support consumers to give feedback and make complaints.
- Actively participate in quality improvement initiatives and audits designed to evaluate the quality of care and services.
- Actively participates in the Accreditation process.
- Conduct quality audits as directed by Director of Nursing
- Participate in the ACFI validation process as required from time to time.
- Maintain knowledge and skills relevant to the position and as an RN e.g. attain minimum 20 hours continuing professional development each year in relevant areas e.g. CPR, infection control, complex healthcare and mandatory reporting.
- Develop specialist knowledge e.g. complex wound management.
- Participate in ongoing personal/professional development e.g. clinical care topics.
- Practice in accordance with ANMC RN competencies.
- Participate in change activities; to this end this position description is intended to clarify the main areas of responsibility. The staff member may be asked to perform other duties as requested within the range of their knowledge and skill level.
- Maintain a safe working environment that meets regulatory requirements and undertake all duties in a manner that demonstrates, at all times, due regard for the wellbeing and safety of self, colleagues, consumers and visitors.
- Adhere to the Health and Safety Act and associated policies and procedures.
-Monitor and guide personnel practices in order to minimise the risk of workplace injury and illness and, where required, assist injured employees in their return to work through positive support and guidance.
- All accidents, injuries or hazards are documented in accordance with organisational guidelines.
- Respond appropriately to situations of risk or potential risk to the consumers.
- Monitor and maintain the safety of equipment; ensure equipment is used in a safe manner in line with manufacturers’ instructions and organisational guidelines. Report any breakdown or maintenance requirements to Maintenance Officer
- Participation in training and education sessions regarding occupational health and safety.
- Understand emergency code management, fire and evacuation procedures and implement if required.
- Escalate issues which put other personnel or consumers at risk to Director of Nursing and if there is no response or an unsatisfactory response to the issue that has been raised, it is understood that it will be escalated to Executive Team. If the response is unsatisfactory or a response has not been received, it is understood that it can be escalated to the Australian Aged Care Quality and Safety Commission.
Executive Board Member of Autumn Aged Care - Deputy Chair December 2022 - Current