Kim Suzanne Hall

• Up to 38hrs/week
• Welcoming and assisting patients, taking phone calls for bookings, cancellations and other enquiries
• Compiling doctors’ billings for patients, often complex, with multiple item numbers
• Taking payments and processing Medicare rebates
• Sending referrals and other relevant documents
• General practice housekeeping
• Opening and closing practice according to guidelines
• Assisting new receptionists
• On call for emergency shift fill-ins
• Working with Best Practice software and commonly used Microsoft programmes

• Coordinated and executed safe birthing procedures for thoroughbred foals at commercial horse studs, focusing on quality care from August to November.
• Managed comprehensive representation of renowned thoroughbred horse studs, presenting meticulously trained young horses at Australian auctions, with extensive travel from January to July to optimize exposure.

Oversaw daily operations and strategic direction of family business.

Executed monthly invoicing processes to ensure timely billing and revenue collection.

Achieved timely payroll processing, resulting in improved employee satisfaction. Streamlined payroll procedures, enhancing accuracy and reducing errors. Addressed payroll inquiries effectively, contributing to a positive workplace environment.

Coordinated client interactions and feedback to strengthen relationships and improve overall satisfaction.

Oversaw staff management to enhance team performance and productivity.

Achieved a safer workplace by implementing comprehensive health and safety measures. Enhanced team awareness of safety protocols through targeted training programs. Improved incident reporting processes, leading to quicker response times and reduced risks.