Dynamic and resilient individual with experience in emergency response within a hostile environment and effective conflict resolution, consistently maintaining safety and order. Skilled in regulatory compliance and workplace safety. Strong analytical, communication, and teamwork skills, with ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
26
26
years of professional experience
Work History
Custodial Correctional Officer
Queensland Corrective Services
04.2024 - Current
Learned and adhered to safety protocols and emergency procedures effectively.
Engaged in training sessions and drills to enhance knowledge skills and preparedness for emergency situations
Escorted inmates in specialised vehicles externally from the correctional centre to hospitals, and medical appointments
Responded to emergency situations and de-escalated hostile confrontations through communication skills
Prepared reports to document incidents and violations.
Consistently monitored inmate behaviour, intervening when necessary to deescalate volatile situations or potential conflicts.
Utilized crisis intervention techniques effectively when faced with challenging interactions involving distressed or agitated individuals within the facility population.
Maintained a secure environment for staff and inmates by enforcing facility rules and regulations consistently.
Developed rapport with diverse inmate demographics while maintaining professional boundaries, fostering a sense of trust and mutual respect among all parties involved in daily operations.
Provided emergency first aid in life treating self-harm incidents and medical episodes .
Restrained inmates using approved tactical skills when disturbances required physical intervention.
Owner /Manager
Lake Clarendon Nursery
01.2011 - 04.2024
Oversaw daily operations, ensuring adherence to quality standards and customer satisfaction.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Operated nursery machinery
Unloaded plants and nursery items from delivery trucks.
Inspected equipment and machinery to identify and schedule repair and maintenance, managing wear and tear.
Supervisor
Pohlmans Nursery
01.2000 - 10.2012
Oversaw daily operations, ensuring adherence to safety protocols and efficiency standards.
Implemented process improvements that streamlined workflow and reduced downtime.
Monitored inventory levels, coordinating with suppliers to maintain adequate stock.
Conducted regular performance evaluations, providing feedback and support for staff development.
Facilitated communication between departments to promote collaboration and resolve issues promptly.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Supervised daily operations of production line, ensuring adherence to safety and quality standards.
Increased overall equipment effectiveness through regular assessments and adjustments of machinery settings.
Promoted a safe working environment by enforcing strict adherence to safety policies and procedures.
Education
Diploma - Business
Go-Learn- Australia
Distance Education
08-2014
High School Diploma -
Lockyer District High School
Gatton, QLD
11-1999
Skills
First aid certification
Regulatory compliance
Experienced in defensive techniques
Resilience under pressure
Trained in firearm operations
Emergency response preparedness
Effective conflict resolution
Proficient in troubleshooting challenges
Strong attention to detail
Skilled in prioritizing concurrent responsibilities
Agriculture Consultant (Marketing Development Officer) at Frontier Agrotech Pvt LtdAgriculture Consultant (Marketing Development Officer) at Frontier Agrotech Pvt Ltd