Kimberley Mathew
Summary
Outgoing Barista with exceptional communication abilities and 4 years of customer service background. Solid experience in processing payments, handling food and meeting customer demands while following health and safety guidelines.
Overview
4
4
years of professional experience
Work History
Fast Food Attendant
Domino's Pizza
01.2020 - 10.2020
- Confer with customers by telephone or in person and take and enter orders into the point-of-sale system
- Make efficient and good quality pizzas
- Provide great customer service and assist customers with any issues
- Followed all food handling procedures
Fast Food Shift Manager
Domino's Pizza
10.2020 - 08.2022
- Interviewed potential employees and trained new employees
- Created weekly rosters for all staff while maintaining the company's labor goal
- Maintained the store in a clean and neat manner
- Opened and closed the store, including counting cash and opening/ closing cash registers
- Checked freezer and refrigerator stock prior to each shift to ensure products were at the correct temperature and within the use by date
- Listened and resolved customers complaints regarding products and services
Barista
A Willow In Bloom
03.2022 - 09.2022
- Took orders and handled payments
- Provided great customer service and assisted customers with any issues
- Made coffee according to customer specifications
- Cleaned and sanitised work stations
Barista
The Deli Nook
10.2022 - Current
- Provided great customer service and assisted customers with any issues
- Controlled lines with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Queensland Certificate of Education -
Mackay State High School
Mackay, QLD2021
Certificate III in Health Services Assistance -
Connect'n'Grow
2021
Bachelor of Medical Imaging -
Central Queensland University
Mackay, QLD09.2025
Skills
- Time management
- Handling Pressure
- Leadership
- Problem Solving
- Adaptability
- General cleaning
- Knowledge of food safety
Timeline
Barista
The Deli Nook
10.2022 - Current
Barista
A Willow In Bloom
03.2022 - 09.2022
Fast Food Shift Manager
Domino's Pizza
10.2020 - 08.2022
Fast Food Attendant
Domino's Pizza
01.2020 - 10.2020
Queensland Certificate of Education -
Mackay State High School
Certificate III in Health Services Assistance -
Connect'n'Grow
Bachelor of Medical Imaging -
Central Queensland University
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