Kimmach Chea
Tarneit,AU
Summary
Achieved consistent sales targets and excelled in customer engagement at David Jones, demonstrating exceptional product knowledge and interpersonal skills. Proven ability to work well in the team. Expert in sales processing and team development, ensuring high levels of customer satisfaction and loyalty. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
13
13
years of professional experience
Work History
Counter Manager
La Prairie
12.2022 - Current
- Provided excellent customer service through communication and interpersonal skills.
- Communicated with all customers and staff in pleasant and professional manner.
- Met sales targets consistently through effective merchandising and in-store promotions.
- Ability to build and maintain customer relationships by delivering exceptional customer service.
- has the ability to create a positive team environment
- Has the ability to motivate and influence the team to achieve and exceed KPI's
Sales Assistant
David Jones
04.2014 - Current
- Exceed sales targets and business key performance indicators
- Work well in a team
- provide excellence customers service and had received 100% of mystery customer service twice both for the Brand and the store (La prairie and David Jones)
- Create a memorable and seamless experience with every customer interaction.
- Built and maintained strong relationships with clients, offering personalised care and attention.
- have products knowledge and recommend to customer's need or after.
- always friendly and helpful
- Process customer transactions on the point of sale system by cash, card or gift card.
- Replenish stock and maintain a clean and organised workplace
Beauty Therapist
Crown SPA
01.2012 - 04.2014
- Confident in skin Consultations
- Customer focussed, reliable and driven
- well- presented and professional
- Attention to detail
- provide excellence treatments and build strong relationship with clients
- Provide expert advice to clients on skincare and treatment plans
- Maintain a clean and organised workplace
Education
Diploma of Beauty Therapy - Beauty Therapy
Elly Lukas
Melbourne, Australia06.2011
High School Diploma -
Laverton College P-12
Laverton, VIC12.2009
Skills
- Customer Assistant
- Team Development
- Organizational Skills
- Positive Attitude
- Sales processing
- Customer Engagement
- Stock replenishment
- Product Knowledge
Timeline
Counter Manager
La Prairie
12.2022 - Current
Sales Assistant
David Jones
04.2014 - Current
Beauty Therapist
Crown SPA
01.2012 - 04.2014
Diploma of Beauty Therapy - Beauty Therapy
Elly Lukas
High School Diploma -
Laverton College P-12
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