Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Sarah Hartwell

Sarah Hartwell

Kallangur

Summary

Proactive Security Officer/Personal Trainer with over 10 years of experience in the health & fitness industry.

Hi my name is Sarah, I originate from Denmark and have been in Australia for the past 8 years. My passion is to work with people and ensure their safety and wellbeing is prioritized.

In my current role as a Security Officer/Crowd Controller I ensure Patrons are safe as well as monitoring intoxication, behaviour and conducting ID checks. I have worked at major concerts and festivals as well as private events, clubs and pubs. In my previous role as a Personal Trainer and Assistant Manger at Anytime Fitness I completed inventory control, membership sales, staff training/management, personal training and everything admin, sales and marketing.

I am outgoing, hardworking and reliable.

Overview

8
8
years of professional experience

Work History

Security Officer/Crowd Controller

Tru Security
03.2024 - Current
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Security Officer/Crowd Controller

GVM/Integral Security
08.2022 - 03.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Assistant Manager/Personal Trainer

Anytime Fitness
02.2020 - 09.2023
  • Assisting manager in day to day operations and club culture.
  • Membership sales, retention, orientations, using ClubWise and ClubHub for daily tasks.
  • Monitored cash intake, banking and end of shift.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers and members.

Personal Trainer

IGym
04.2019 - 10.2020
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals.
  • Membership sales and admin

Horse Trainer

TJE Thoroughbreds
09.2016 - 04.2019
  • Managed feeding, rugging and general stable procedures.
  • Educated unbroken and older pre-raced horses in fast and slow paced gallops.
  • Provided treatment for injuries.
  • Prepared horses for specific competitions and tasks. Jump outs, breaking in, gallops, jumping and dressage.

Education

Cert II Security

PRECISIONS TRAINING ACADEMY

Cash-in-transit -

PRECISION TRAINING ACADEMY

Cert IV Master Trainer -

Australian Institute of Fitness

HLTAID003 Accredited First Aid

First Aid

Sales And Marketing -

Copenhagen Business School

Sales And Marketing -

Danish Horse College

Skills

  • Problem Resolution
  • Client Engagement
  • Creative
  • Leadership Skills
  • Admin and computer skills
  • Staff Training
  • Customer Service and Satisfaction
  • Sales and Marketing
  • Special Events
  • Safety and Security
  • Interior and Exterior Patrol
  • De-Escalation Techniques
  • Prevention of Unauthorized Entry
  • Security Guard License
  • First Aid and CPR Certified
  • Security Screening
  • Foot and Vehicle Patrol

Languages

English
Native or Bilingual
Danish
Native or Bilingual
Arabic
Limited Working

References

Allan Bird

Supervisor - Integral Security

0409505668


Karen Wilkins

Club Manager- Anytime Fitness Forster

0265549212

Timeline

Security Officer/Crowd Controller

Tru Security
03.2024 - Current

Security Officer/Crowd Controller

GVM/Integral Security
08.2022 - 03.2024

Assistant Manager/Personal Trainer

Anytime Fitness
02.2020 - 09.2023

Personal Trainer

IGym
04.2019 - 10.2020

Horse Trainer

TJE Thoroughbreds
09.2016 - 04.2019

Cert II Security

PRECISIONS TRAINING ACADEMY

Cash-in-transit -

PRECISION TRAINING ACADEMY

Cert IV Master Trainer -

Australian Institute of Fitness

HLTAID003 Accredited First Aid

First Aid

Sales And Marketing -

Copenhagen Business School

Sales And Marketing -

Danish Horse College

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Sarah Hartwell