PRINCE SHAH
Queens Park,WA
Summary
Meticulous data analyst with a solid understanding of data analysis tools and languages, and a strong desire to utilize data insights to drive business success. Possessing strong technical and soft skills, including proficiency in Excel, Tableau, SQL, Python, problem-solving, critical thinking, and effective communication. Highly effective in team collaboration, with a track record of delivering results within a tight deadline. Experienced in providing exceptional customer service, ensuring client satisfaction, and fostering positive relationships. Proven ability to manage and resolve customer queries, contributing to a seamless client experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Junior Data Analyst
Extratech Canberra
02.2023 - 07.2024
- Gathering and organizing data from various sources, including student enrollment records, course completion data, and feedback surveys, to facilitate data modeling for analysis
- Using Microsoft Excel for data cleaning and validation to ensure accuracy and consistency, addressing missing data, removing duplicates and summarizing the result
- Conducting statistical analysis on student performance data, using analytical tools like SQL and Python to identify trends and patterns, which led to a 19% improvement in overall course effectiveness
- Developing predictive models to forecast student success rates and market specific courses, allowing for proactive interventions for at-risk students, resulting in a 34% increase in student retention
- Leveraging tools like Tableau, Microsoft PowerPoint, and Excel to create reports and visualizations that support data-driven decision-making
- Collaborating with curriculum developers and instructional designers to evaluate the effectiveness of training programs, resulting in targeted improvements in course content and delivery
- Acting as the primary point of contact for clients and students, providing data-driven insights and personalized recommendations to ensure their educational experience and address specific needs or concerns.
Retail Team Member
Woolworths Supermarket
07.2019 - 02.2023
- Demonstrating exceptional customer service skills by assisting customers in locating products and ensuring their satisfaction
- Managing the receiving process, including unloading the goods at back dock and maintaining accurate inventory records
- Conducting routine stock take activities to monitor and track inventory levels, ensuring adequate stock availability
- Utilizing efficient gap scanning techniques to identify and fill stock gaps in the aisles, optimizing product availability
- Providing excellent customer service at the register, processing transactions and addressing enquiries or concerns
- Safely operating manual/electric pallet jacks to efficiently move pallets of goods, contributing to a smooth workflow
- Performing gap analysis on inventory and supply chain data, and reporting findings to management for strategic decision-making
- Using RF scanner data to manage stock levels and plan replenishment activities, ensuring optimal product flow
- Monitoring and assisting customers at self-serve checkouts, offering technical support and ensuring a seamless checkout experience.
Education
Masters of Technology (Enterprise Systems and Business Analytics) -
Federation University Australia (Formerly Known As The University of Ballarat)
08.2021
Skills
- Advanced Excel for data cleaning and dashboards
- Expert in Tableau, Power BI dashboards
- Advanced Python, NumPy, Pandas, Matplotlib, Scikit-Learn
- Detail-oriented, spotting trends and anomalies
- Skilled in SQL, Snowflake, ETL, Git, JIRA
- Advanced Google Sheets and SAS Visual Analytics
- Strong business acumen, solving complex challenges
- Strong attention to detail and accuracy
- Skilled in resolving conflicts effectively
- Effective team collaboration and cooperation
- Adaptable to changing environments and challenges
- Excellent time management and prioritization skills
- Clear and effective communication across teams
- Proficient in problem-solving and critical thinking
Websites
Certification
- Google Data Analytics Professional Certificate – Google Career Certificates
- Microsoft Power BI Data Analyst - Microsift
- Databases and SQL for Data Science with Python- IBM
- Google Business Intelligence Professional Certificate - Google Career Certificates
- Data Driven Decision Making - PwC
Projects
Final Semester Project Manager- Led a team of 3 people to built a online shopping website, overseeing all the tasks of backend, frontend and content creation while coordinating with supervisor, client and team to timely deliver the project within 12 weeks.
References
Available on request
Timeline
Junior Data Analyst
Extratech Canberra
02.2023 - 07.2024
Retail Team Member
Woolworths Supermarket
07.2019 - 02.2023
Masters of Technology (Enterprise Systems and Business Analytics) -
Federation University Australia (Formerly Known As The University of Ballarat)
- Google Data Analytics Professional Certificate – Google Career Certificates
- Microsoft Power BI Data Analyst - Microsift
- Databases and SQL for Data Science with Python- IBM
- Google Business Intelligence Professional Certificate - Google Career Certificates
- Data Driven Decision Making - PwC
Similar Profiles
Ajaya ThapaAjaya Thapa
Junior Reporting Analyst at Extratech Visa ServicesJunior Reporting Analyst at Extratech Visa Services
Anmol ShresthaAnmol Shrestha
Intern at ExtratechIntern at Extratech
Sandip PudasainiSandip Pudasaini
Junior Data Analyst at EXTRATECHJunior Data Analyst at EXTRATECH