Dynamic and reliable professional with a proven track record at Team Global Express, excelling in customer service and time management. Adept at enhancing client satisfaction through timely deliveries and strong communication. Skilled in problem-solving and maintaining confidentiality, ensuring seamless operations and repeat business. Committed to safety and performance improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Courier Driver
Team Global Express
Adelaide, SA
01.2025 - Current
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Developed strong relationships with clients through dependable service that ensured repeat business.
Followed company policies and procedures during shift.
Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Disability Support Worker
Cocoon SDA Care
Eastwood , South Australia
11.2023 - 12.2024
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Maintained safety with tidy, clean, and hazard-free home environments.
Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Provided high level of physical support by lifting, adjusting, and moving clients.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Kept accurate records for client files and handled related paperwork.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Worked with children and parents to closely monitor and record social, behavioral and academic growth.
Conducted in-home visits to provide supportive services.
Access Taxi Driver
Suburban Adelaide
Adelaide, SA
09.2017 - 08.2023
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Increased customer loyalty with excellent communication skills and a professional demeanor.
Upheld high standards of cleanliness, sanitation, and service.
Handled challenging situations calmly, resolving disputes professionally and effectively.
Screen Printing Operator
Sports Centre Pty Ltd
Adelaide, SA
02.2015 - 06.2017
Fostered strong communication among team members when working on large-scale orders for improved workflow efficiency.
Collaborated with design team to optimize artwork for screen printing, resulting in seamless transfers and crisp images.
Managed inventory levels of consumables such as inks, screens, and squeegees to prevent delays in production schedules.
Contributed to cost reduction initiatives by implementing lean manufacturing principles within the workspace.
Troubleshot issues with machinery promptly, mitigating prolonged downtime periods due to malfunctions or errors.
Maintained a clean and organized work environment, ensuring optimal functionality and safety standards were met.
Improved print quality by conducting regular equipment inspections and maintenance.
Provided supervisor with daily status report on all job tasks and workers' duties.
Education
Diploma Of Management - Business Management
TAFE SA
SA
07.2016
Skills
Working independently
Attention to detail
Problem-solving
Customer service
Time management
Excellent driving skills
Valid Driver's license
Attention to confidentiality
Smartphone usage
Written communication
Business processes and procedures
Performance improvement
Multitasking and organization
Verbal and written communication
Safety protocols
Record keeping
Customer feedback handling
Punctuality and reliability
Multitasking Abilities
Documentation
Team building
Task prioritization
Problem-solving abilities
Multitasking ability
Reliability
Customer satisfaction
Certification
Certificate lV in disability
First aid and CPR
Medication administration
Manual handling
DHS clearances
Police clearance
Working with children check
Personal Information
References
1. Navdeep kaur ( disability support worker ) at one care priority - 0466212515
2. Kuldeep kaur ( disability support worker ) SA health north Adelaide - 0470371489