Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Kirsty Naylor

Shepparton,VIC

Summary

I am a highly motivated and enthusiastic individual who has successfully completed a diploma in Community Services and recently obtained a Cert IV in Community Services. My personal goals include skill development, continuous learning, and professional advancement.

Overview

7
7
years of professional experience

Work History

Child Practice Support Worker

DFFH - Child Protection
SHepparton, Victoria
12.2023 - Current
  • Whilst working at Child Protection I worked under a case management team by supporting them with clients and doing admin.
  • I also supported Case Support by transporting clients to and from access and supervising access between parents and children.

Youth Support Worker – McArthur

Shepparton, Seymour VIC
08.2023 - 12.2023
  • I support children in supervising access with there parents and client transport to and from access.

Goulburn Flood Recovery Support Worker

Shepparton, VIC
02.2023 - 07.2023
  • As a part of my role at GFRS, I would with various ages and families who were impacted by the October 2022 flood, I worked alongside a team and relevant stakeholders helping clients return back to their primary place of residence and connecting them up with the support that they need such as mental health support, financial counseling etc
  • While supporting clients I kept a safe and secure record file online via a portal where I also did my case notes.

Park Lake

Shepparton, VIC
12.2017 - 03.2018
  • Set up food stations and prepared cooking ingredients, following chef’s orders
  • Worked in a high volume fast-paced food preparation environment
  • Used food inventory and supplies resourcefully to prevent waste and avoid unnecessary ordering
  • Assisted and observed head chef preparation to gain knowledge in diverse cooking techniques.

Yiche Restaurant

Mooroopna, VIC
11.2017 - 12.2017
  • Provided outstanding customer service to restaurant attendees
  • Took both orders and delivered food
  • Ability to use till/EFPOST machine
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Maintained all areas of restaurant to keep it clean and well-maintained.

Education

Diploma Of Community Services -

01.2023

Psychological First Aid -

01.2023

Being Trauma Aware for Trauma-Informed Care -

01.2023

Working Across Language and Culture -

01.2023

MARAM Training -

01.2023

Family Violence Foundations -

01.2023

Provide First Aid and CPR -

01.2023

NDIS Worker Orientation Module -

01.2023

Infectious Control Training Covid 19 -

01.2023

Employee/Volunteer Working with Children Check -

01.2023

NDIS Screening Check -

01.2023

Victorian Carer Register Module -

01.2023

Certificate IV in Community Services -

01.2021

Certificate III in Community Services -

01.2020

Certificate II in Business -

01.2016

Certificate III in Hospitality -

01.2016

Foundation Year 10 Equivalent -

01.2016

Highschool Years 7-9 -

Skills

  • Problem Solving
  • Organisation
  • Teamwork
  • Administrative Skills
  • Microsoft Office
  • Google Apps
  • Honesty
  • Open

Volunteer Experience

  • The Haven Shepparton
  • Seymour Bingo and Band Hall
  • ConnectGV

Timeline

Child Practice Support Worker

DFFH - Child Protection
12.2023 - Current

Youth Support Worker – McArthur

Shepparton, Seymour VIC
08.2023 - 12.2023

Goulburn Flood Recovery Support Worker

Shepparton, VIC
02.2023 - 07.2023

Park Lake

Shepparton, VIC
12.2017 - 03.2018

Yiche Restaurant

Mooroopna, VIC
11.2017 - 12.2017

Diploma Of Community Services -

Psychological First Aid -

Being Trauma Aware for Trauma-Informed Care -

Working Across Language and Culture -

MARAM Training -

Family Violence Foundations -

Provide First Aid and CPR -

NDIS Worker Orientation Module -

Infectious Control Training Covid 19 -

Employee/Volunteer Working with Children Check -

NDIS Screening Check -

Victorian Carer Register Module -

Certificate IV in Community Services -

Certificate III in Community Services -

Certificate II in Business -

Certificate III in Hospitality -

Foundation Year 10 Equivalent -

Highschool Years 7-9 -

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Kirsty Naylor