Kok HOW
Reservoir,VIC
Summary
With a flair for great customer service. I am a multi-lingual service professional with great attention to detail and an excellent work ethic. I am always on the lookout for ways to upskill and learn things. Engaged in my local community, I thoroughly enjoy interacting with members of the public. After many years of closely working with the public in my profession as a hairdresser, I wish to expand my skills in a new direction, focusing on customer and public service. My strong interpersonal skills and multilingual abilities will be invaluable in this new role.
Overview
17
17
years of professional experience
Work History
Senior Stylist
ZIYAD SALON
08.2016 - 05.2024
- In addition to cutting and styling hair, managed salon operations and client relations
- Including conducting staff training, reception duties, ongoing client engagement and retention, scheduling appointments
- Managed in-house client database
- In charge of stock management, inventory oversight and retail sales.
Senior Stylist
Hair Hub by Falcone
01.2015 - 05.2016
- Styled and cut hair, managed salon including client relations, bookings and scheduling, stock and inventory, and training new staff
- Data entry and management.
Senior Stylist
The Dollhouse Salon
12.2010 - 07.2014
- Managed salon including stock control and product inventory, supplier relations, staff management and training
- Nominated Stylist for local and international fashion designers and photographers
- Assisted with accounts and booking keeping.
Junior Stylist
Ish Salon
09.2007 - 12.2010
- Assisted senior stylists with all operations
- Within 12 months, earned promotion from apprentice position, and attended numerous hairdressing courses and educational seminars.
Education
Cert IV in Community Services -
GEN U TRAINING
06.2021
hairdressing practice level 2 -
City and Guilds of London Institute
04.2008
Diploma in Hairdressing -
Hair Connection Salon and Academy
03.2007
Skills
- Outstanding customer service and customer relations
- Dedicated and hard working
- High attention to detail
- Professional
- Innovative and adaptable embraces change and new ways of working
- Team player and skilled at rapport building and can work autonomously
- Confident with computer systems and database management
Preferredname
DARICK
References
available on request
Languages
Chinese (Cantonese)
Limited Working
Chinese (Mandarin)
Limited Working
Malay
Native or Bilingual
Indonesian
Limited Working
Timeline
Senior Stylist
ZIYAD SALON
08.2016 - 05.2024
Senior Stylist
Hair Hub by Falcone
01.2015 - 05.2016
Senior Stylist
The Dollhouse Salon
12.2010 - 07.2014
Junior Stylist
Ish Salon
09.2007 - 12.2010
Cert IV in Community Services -
GEN U TRAINING
hairdressing practice level 2 -
City and Guilds of London Institute
Diploma in Hairdressing -
Hair Connection Salon and Academy
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