Summary
Overview
Work History
Education
Skills
Additional Information
Referees
Timeline
Generic

Kokoda Minto

Hamilton,NSW

Summary

Dependable and motivated retail sales assistant with 2.5+ years' experience in professional retail environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Engages enthusiastically and professionally with customers, directing them to products and supporting them to determine what products are required to meet their individual needs.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Vitality Junction Natural Health Centre
02.2021 - Current
  • Actively engaged in friendly conversation with customers to provide general assistance, help locate merchandise provide information on products.
  • Assisted customers with prompt and polite support via telephone and email inquiries regarding product information, features and benefits.
  • Worked closely with shift manager to solve problems and support customer inquiries.
  • Used POS system to process sales, returns, online orders.
  • Used in-store system to locate inventory and place special orders for customers.
  • Balanced and organised cash register by handling cash and balancing credit card transactions.
  • Maintained tidy and organised store environment to comply with cleanliness standards.
  • Replenished sales floor merchandise, clearly labelling items and organised shelves, racks, and bins for optimal appearance.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Retail Assistant

Lighthouse Health Hub
11.2022 - Current
  • Actively engaged in friendly conversation with customers to provide general assistance, help locate merchandise provide information on products.
  • Assisted customers with prompt and polite support via telephone and email inquiries regarding product information, features and benefits.
  • Worked closely with shift manager to solve problems and support customer inquiries.
  • Used POS system to process sales, returns, online orders.
  • Used in-store system to locate inventory and place special orders for customers.
  • Balanced and organised cash register by handling cash and balancing credit card transactions.
  • Maintained tidy and organised store environment to comply with cleanliness standards.
  • Replenished sales floor merchandise, clearly labelling items and organised shelves, racks, and bins for optimal appearance.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Year 10 - High School Certificate -

San Clemente High School
Mayfield, NSW
12.2023

Skills

  • Positive Customer Engagement
  • Strong Communication and Interpersonal Skills
  • Engaging with Diverse Customers
  • Adaptable and Flexible
  • POS Systems
  • Credit and Cash Transaction
  • Register Opening and Closing
  • Merchandising and Display
  • Special Orders
  • Housekeeping Duties

Additional Information

Cooks Hill Surf Club

I am an active member of Cooks Hill Surf Club. In February 2022 I completed my Surf Rescue Certificate allowing me to begin Surf Lifesaving Patrol (Patrol 2).

In September 2022 I completed my Bronze Medallion allowing me to become more involved in the Nippers Program as a Water Safety Officer, where each week I would support 2-3 Nippers groups.

I was awarded Cooks Hill Surf Club 'Water Safety Award' for the 2022/23 season.


Hunter Swim Club

I have been a member of the Hunter Swim Club since 2019 when I began swimming in the State Squad. I continue to swim in the National Squad and have represented Hunter Swim Club in many events at a local and around the state, including swimming at State Championships.


Newcastle City AFL Club

I am an active member of the Newcastle City AFL Club, playing since 2019. In 2023 I played in the U17 Women's team and we made it through to the Finals. I enjoy volunteering to assist the club on Canteen and supporting other teams.

Referees

Ian Bell

Owner 

Vitality Junction Natural Health Centre

Mobile: 0415 404 740


Emily Mouton

Owner 

Lighthouse Health Hub

Mobile: 0432 592 011


James Dash

Cooks Hill Surf Club - Patrol 2

Mobile: 0452 042 151

Timeline

Retail Assistant

Lighthouse Health Hub
11.2022 - Current

Retail Assistant

Vitality Junction Natural Health Centre
02.2021 - Current

Year 10 - High School Certificate -

San Clemente High School

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Kokoda Minto