Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
OfficeManager
Komal Sharma

Komal Sharma

Console Operator
Melbourne,VIC

Summary

Store Manager moret than 1 year experience in retail market. Demonstrated results in maximising operational efficiencies and customer satisfaction. Authentic relationship builder with passion for coaching to uplift organisational culture & capabilities.

I am confident in my ability to undertake a store manager and console operator position. I consider myself a strategic and a creative problem solver when it comes to the approach I take to troubleshooting. I am passionate about technology. I am known for forging enduring Stakeholder relationships, eliciting business requirements and transforming teams to deliver outcomes. I enjoy leading and guiding a motivated team.

Overview

2
2
years of professional experience

Work History

Console Operator

7 Eleven Store
03.2022 - Current
  • Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
  • Wrote detailed narrative reports and maintained daily activity reports.
  • Observed and reported suspicious activities and persons.
  • Inspected parking lots to verify vehicles were properly parked and displayed parking permits.
  • Performed troubleshooting of system performance bottlenecks and proposed solutions to discovered weaknesses.

Store Manager

MGS MELTON
02.2021 - 03.2022
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.

Education

Bachelor of Networking - Cyber Security

Melbourne Institute of Technology
Melbourne, VIC
11.2022

Skills

  • Stakeholder Management Agile Methodologies Market analysis
  • Team Leadership
  • Critical Thinking
  • Customer Service
  • Business Strategy
  • Business Development Technology
  • Teamwork
  • Communication Problem-Solving
  • Creativity
  • Attention to detail

Languages

Punjabi
Native or Bilingual
English
Full Professional

Timeline

Console Operator

7 Eleven Store
03.2022 - Current

Store Manager

MGS MELTON
02.2021 - 03.2022

Bachelor of Networking - Cyber Security

Melbourne Institute of Technology

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Komal SharmaConsole Operator