Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Satish Manikannan

Summary

Passionate tech enthusiast with a postgraduate degree in Information Systems, offering a unique blend of management skills, analytical thinking, and decision-making abilities. Highly motivated and detail-oriented, bringing expertise in data visualization, data analytics, business analysis, issue management, and stakeholder communication. Proficient in utilizing analytical tools such as SQL, Power BI, and Microsoft Excel to extract valuable insights from data. Strong foundation in data management, dedicated to delivering impactful results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Console Operator

Liberty oil Australia
09.2022 - Current
  • Delivered exceptional customer services and efficiently resolved issues, leading to an increase in overall sales performance
  • Managed inventory by conducting regular stock monitoring, ensuring accurate stock levels and liaising with multiple brand representatives for timely stock replenishment
  • Optimized financial transaction by operating the EFTPOS system with precision, ensuring seamless and error-free processing
  • Maintained a structure and organized workspace to enhance operational efficiency and improve the customer experience

Marketing Intern

DiscountSpoon
06.2019 - 08.2019
  • Company Overview: Online Restaurant Reservation startup
  • Conducted outreach to restaurant owners and managers, effectively presenting the value proposition of the platform and onboarding new partners
  • Managed and maintained a structured database of daily contacted target restaurants, tracking responses and onboarding process for analysis
  • Analyzed response trends and presented insights during team meetings to enhance marketing strategies and optimized outreach efforts
  • Complied detailed reports summarizing meetings with restaurant owners, providing key feedback and recommendations to management for strategic decision-making

Education

Master of Information System -

Deakin University
01.2023

Bachelor of Computer Engineering -

SIES (The university of Mumbai)
01.2020

Diploma in Computer Engineering -

Vidyalankar Polytechnic (Mumbai University)
01.2017

Skills

  • Power BI Proficiency
  • SQL
  • DAX Data Analysis
  • Advanced Excel
  • Agile Methodology
  • Jira Proficiency
  • Stakeholder Relationship Management
  • Customer Service
  • Github

Languages

English
Hindi
Tamil
Marathi

Certification

Microsoft Power BI Data Analyst Specialization - Coursera

Timeline

Console Operator

Liberty oil Australia
09.2022 - Current

Marketing Intern

DiscountSpoon
06.2019 - 08.2019

Bachelor of Computer Engineering -

SIES (The university of Mumbai)

Diploma in Computer Engineering -

Vidyalankar Polytechnic (Mumbai University)

Master of Information System -

Deakin University

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Satish Manikannan