Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Work Availability
Timeline
Hi, I’m

Komaljit Kaur

Williams Landing,VIC
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Komaljit Kaur

Summary

A pleasing, well mannered, thoughtful and friendly Individual who can join a polite way with dangerously sharp productivity. Having an excellent phone way and the capacity to speak with all levels of clients, I am well ready to add to the development of any business. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviour, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
years of professional experience
1
Certification

Work History

Jesus Center

Aged Care Worker
01.2023 - Current

Job overview

  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.

MM & GG GROCERY

Grocery Team Member
09.2020 - 12.2022

Job overview

  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Retrieved items for customers and verified prices.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

IGA Supermarket

Customer Service Representative
02.2021 - 04.2022

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.

Pioneer Cleaning Services

Cleaner
04.2020 - 02.2021

Job overview

  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.

Education

Federation University Australia
Ballarat, VIC

Master of Science from Engineering
01.2022

Skills

  • Customer Relations
  • Credit Card Payment Processing
  • Report Preparation
  • Staff Training
  • Senior Leadership Support
  • Customer Service
  • Stock Management
  • Retail Sales Customer Service
  • Money Handling Abilities
  • Stocking and Replenishing
  • Product Promotion

Accomplishments

  • CHC30121 - Certificate III in Early Childhood Education and Care
  • Pursuing from Apex training institute Upper mount Gravatt.

Affiliations

Master of Technology (Software Engineering) (2020-2022) Federation University, Brisbane Central business District, QLD

Certification

Availability

Sunday- evening

Monday- Full Day

Tuesday -full day

Wednesday- full day

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Aged Care Worker

Jesus Center
01.2023 - Current

Customer Service Representative

IGA Supermarket
02.2021 - 04.2022

Grocery Team Member

MM & GG GROCERY
09.2020 - 12.2022

Cleaner

Pioneer Cleaning Services
04.2020 - 02.2021

Federation University Australia

Master of Science from Engineering

Similar Profiles

CREATE PROFILE
Komaljit Kaur