Summary
Overview
Work History
Education
Skills
Languages
Certificate And license
Timeline
Generic

Komalpreet Kaur

Coconut Grove,NT

Summary

Dynamic and adaptable professional with a proven track record at Smokemart & gift shop, excelling in customer service and POS systems. Demonstrated ability to enhance sales through effective promotional activities and upselling strategies. Skilled in team collaboration and building rapport, significantly contributing to achieving and surpassing sales targets.

Diligent professional with significant background as Shop Assistant. Experience includes customer service, stocking and inventory management, cash handling, and maintaining store cleanliness. Strengths include multitasking, problem-solving, and commitment to providing outstanding customer experiences. Previous roles have resulted in improved store operations efficiency and enhanced customer satisfaction levels.

Overview

3
3
years of professional experience

Work History

Shop Assistant

Smokemart & gift shop
Casuarina, NT
02.2024 - Current
  • Processed sales transactions at the cash register accurately and efficiently.
  • Maintained knowledge of store layout to assist customers in locating products.
  • Maintained accurate inventory levels through regular stock checks.
  • Organized merchandise displays to promote sales and attract customers.
  • Organized merchandise on display racks according to established guidelines.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Conducted regular inventory checks to ensure accurate stock levels.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Collaborated with team members to meet sales targets and store objectives.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers and provided assistance with product selection.
  • Handled customer phone calls, providing product information and stock availability.
  • Operated cash registers, processed transactions, and handled cash accurately.
  • Greeted customers to determine wants or needs.
  • Conducted price changes and label updates as directed by management.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Assisted customers with returns and exchanges according to store policy.

• Ask for their Id if someone look under of age 25.

Cook

Memories Of India
Darwin, NT
12.2022 - 01.2026
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Requested supplies and equipment orders, explaining needs to managers.
  • Checked completed orders for correct quantity and quality.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Checked quality of food products to meet high standards.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Ordered supplies as needed for the kitchen.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.

Store Team Member

Tarocash
Casuarina, NT
08.2024 - 12.2024
  • Computed purchases and received and processed cash or credit payment.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Utilized upselling techniques to increase customer satisfaction and revenue.
  • Provided product knowledge to customers and answered inquiries.
  • Adhered to all company policies regarding customer service standards.
  • Processed returns and exchanges according to company policy.
  • Organized and maintained store displays.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.

Retail Sales Worker

Event cinema
Palmerston, NT
10.2023 - 05.2024
  • Monitored customer traffic flow within the store.
  • Adhered to security policies for handling money transactions.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Handled customer complaints in a timely manner.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Maintained store cleanliness and organization.
  • Developed relationships with regular customers for repeat business.
  • Handled returns and exchanges according to company policies.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Greeted customers to determine wants or needs.

Kitchen Hand

Hilton garden Inn
Darwin, NT
06.2023 - 12.2023
  • Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
  • Sanitized surfaces with approved cleaning solutions after each task was completed.
  • Set up serving trays for events or parties.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
  • Operated dishwashers to sanitize dishes and silverware.
  • Kept records of food waste to track usage levels.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Ensured proper storage of food supplies to minimize waste and maintain freshness.
  • Maintained a neat work station throughout shift hours.
  • Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.

Education

Certificate - Cookery

International Colleges Of Advanced Education
Rapid Greek

Skills

  • POS systems
  • Promotional activities
  • Raw materials handling
  • Store maintenance
  • Returns and exchanges
  • Shipment inspection
  • Cash handling
  • Product promotions
  • Sales trends
  • Quality assurance
  • Team collaboration
  • Customer service
  • Order fulfillment
  • Relationship building
  • Upselling strategies
  • Shop organization
  • Safety procedures
  • Adaptability and flexibility
  • Building rapport
  • Product knowledge
  • Product labeling

Languages

Punjabi, Hindi
First Language
English
Proficient (C2)
C2

Certificate And license

1.  SITHFAB021 RSA
2. Certificate II Security Operations
3. Working with children
4. Provide First Aid and CPR

5. Australian driving license (P)

6. Police check

7. Cert 3 commercial cookery

8. Cert 4 kitchen management

Timeline

Store Team Member

Tarocash
08.2024 - 12.2024

Shop Assistant

Smokemart & gift shop
02.2024 - Current

Retail Sales Worker

Event cinema
10.2023 - 05.2024

Kitchen Hand

Hilton garden Inn
06.2023 - 12.2023

Cook

Memories Of India
12.2022 - 01.2026

Certificate - Cookery

International Colleges Of Advanced Education
Komalpreet Kaur