Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
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KOVID JAYASURIYA

Glen Waverley,VIC

Summary

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in English and Sinhalese

Overview

11
11
years of professional experience

Work History

Customer Service Officer

Bendigo Bank CASH GROUP
09.2022 - Current
  • Tasks involve assisting customers with their banking needs, assisting other staff with lending inquiries - Employee of the month; November, January, March

Crew Member

McDonalds Mount Waverley
11.2019 - 08.2022
  • Experienced staffer with extensive experience in all aspects of the operation including serving, drive through and café
  • Regular staffer manning the drive through in a very fast paced environment, experienced in involving superior customer service skills, communication skills
  • The franchise is ranked in the topto 30 McDonalds franchises Australia wide
  • I have to actively engage with customers and resolve issues associated with their orders
  • This customer service experience has allowed me to appreciate the diverse range of cultures and personalities and the ways to address different types of people
  • Attentive listening skills are required in a fast paced environment
  • Working overnight shifts due to management recognition of superior work ethic.

Coach

10.2018 - 03.2020
  • Solway basketball club
  • Coached an U12 girls’ team, in charge of training and teaching them new skills and committing to trainings and games as well as wining.

Assistant

Monash Health
11.2012 - 01.2020
  • Work experience opportunity at Monash Heart
  • Exposure to professional team work, team dynamics, communications, planning and leadership in a professional medical environment.

Education

Bachelor of Commerce - Accounting and Finance

UNIVERSITY OF MELBOURNE
Melbourne, VIC
11.2024

MELBOURNE HIGH SCHOOL
South Yarra
2021

HUNTINGTOWER TOWER SCHOOL
Mount Waverley
2017

Skills

  • Excellent communication
  • Self-motivated
  • Fast learner
  • Multitasker
  • Problem solving skills
  • Leadership
  • Reliable and Hard working
  • Strategic Thinker
  • Sales Quota Achievement

Additional Information

  • VOLUNTEER EXPERIENCE, SPORTS REPRESENTATION

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Officer

Bendigo Bank CASH GROUP
09.2022 - Current

Crew Member

McDonalds Mount Waverley
11.2019 - 08.2022

Coach

10.2018 - 03.2020

Assistant

Monash Health
11.2012 - 01.2020

Bachelor of Commerce - Accounting and Finance

UNIVERSITY OF MELBOURNE

MELBOURNE HIGH SCHOOL

HUNTINGTOWER TOWER SCHOOL

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KOVID JAYASURIYA