Summary
Overview
Work History
Education
Skills
Passions
Timeline
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Krish Gounder

Stanhope Gardens,NSW

Summary

My name is Krish Gounder, my age is 18 Years old.

I am a highly qualified Student obtaining a Certificate III in all Live/Digital Production, WHS, and customer service. Through the different qualifications, Live/Digital Production had allowed me to confidently work and manage Vision devices. Customer Service has allowed me to learn different ways to communicate and problem-solve with different customers by using aspects such as active listening, negotiating, and mediating. WHS had allowed me to be familiar with and recognize different work health and safety aspects, such as partaking in risk assessments, following the regulations and code of conduct. The 360 Action Park was my first real job and assisted the facilitation of skills, allowing me to further develop new attributes, which can implemented in the real world. External Work hours through my education allowed me to work at an ice rink for 2 days in August 2022, where I was able to utilise my customer service skills. I am now currently studying in Macquarie University specifically a bachelor in Information Technology and Business, where I will be able to enhance my passion for technology and obtain more experiences in the real world that can implemented into my work life.

Overview

2
2
years of professional experience

Work History

Supervisor

360 Action Park
Castle Hill, New South Wales
07.2023 - 08.2024
  • Ensured compliance with workplace safety regulations by ensuring that children followed the rules as intended.
  • Supervised a variety of individuals, from babies, toddlers, teenagers, and adults.
  • Ensured a clean and sanitary environment, minimising the risk of transmitting disease.
  • Bonded extensively with workmates when necessary to ensure a job is done successfully.

Party Host

360 Action Park
Castle Hill, New South Wales
07.2023 - 08.2024
  • Provided support to guests during the event, including answering questions and addressing any concerns through the use of customer service skills.
  • Ensured that every party guest was interested by looking at several factors, such as inclusivity.
  • Multitasked several activities such as supervising individual's, cleaning, food preparations and payments

School Work Experience

Ice Rinks Australia
Rouse Hill, New South Wales
08.2022 - 08.2022
  • I guided customers through specifying the regulations of the ice rink, ensuring requirements were met, through demonstrating customer service skills such as mediation.
  • Greeted and assisted customers to foster positive experiences.
  • I assisted the customers through the process of signing into the ice rink via a QR code before skating, which was a requirement, and I provided assistance when individuals did not know how QR codes worked.
  • During my time working at ice rinks in Australia, I created close relationships with colleagues through open communication, creating a sense of teamwork and friendship to get jobs done faster.

Education

Bachelor - Information Technology And Business

Macquarie University
North Ryde, NSW

Certificate III - Live/Digital Production, WHS And Customer Service

St John XXIII Catholic College
Stanhope Gardens, NSW
08-2022

Higher School Certificate - HSC

St John XXIII Catholic College
Stanhope Gardens, NSW
08-2024

Skills

  • Certificate III in Live/Digital production
  • Customer service
  • WHS
  • Communication skills
  • Teamwork
  • Collaboration
  • Work ethic
  • PPE use
  • Conflict resolution
  • Technology systems
  • Sports and athletics
  • Problem solving
  • Working with Children
  • First Aid Training

Passions

  • Sports
  • Live/Digital Production
  • Athletics
  • Technology Problem Solving
  • Collaborating and working with individuals

Timeline

Supervisor

360 Action Park
07.2023 - 08.2024

Party Host

360 Action Park
07.2023 - 08.2024

School Work Experience

Ice Rinks Australia
08.2022 - 08.2022

Certificate III - Live/Digital Production, WHS And Customer Service

St John XXIII Catholic College

Bachelor - Information Technology And Business

Macquarie University

Higher School Certificate - HSC

St John XXIII Catholic College
Krish Gounder