KRISHAA KHADAWALA
Melbourne,VIC
Summary
Retail professional with strong customer service skills and focus on team collaboration. Adept at handling sales transactions, managing merchandise, and assisting customers with product selections to enhance their shopping experience. Known for adaptability and reliability in fast-paced environments, consistently meeting and exceeding sales targets. Strong interpersonal skills, with knack for building rapport and fostering positive customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Merrell Shoes
04.2023 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Utilized upselling techniques to promote additional products and increase sales
- Opened and closed store independently and prepared nightly bank drop for manager.
- Logged reports, expenses, receipts, and sales in company database
2nd Year Student Representative
Faculty Of Biomedicine, Monash University
03.2024 - 12.2024
- Enhanced student experience by addressing concerns and providing feedback to administration
- Advocated for student needs, resulting in improved resources and support services on campus.
Volunteer
St.Kilda Mum's Organisation
02.2024 - 07.2024
- Led group discussions and activities to meet different community needs
- Facilitated community outreach to expand participation and support by mainly helping at the warehouse- be it sorting of toys to donate or helping repair prams for under-privileged families
Activities Coordinator
Monash University International Students Society
02.2024 - 07.2024
- Assisted management in developing new programs for improved resident satisfaction and overall wellbeing
- Organized diverse activities, addressing various interests and promoting social interaction among participants
Observer Intern
The SRCC Children's Hospital
01.2024 - 02.2024
- Company Overview: Mumbai, India
- Shadowed senior doctors, all of which were super-specialised paediatricians working in the fields of neurology, psychiatry and developmental paediatrics
- Observed several minor procedures including injecting IV lines, Lumbar Punctures, blood donations etc
- Received special permission from the OB-GYN department to observe an LSCS (C-section birthing)
- Understood patient interactions and bed-side manners
- Mumbai, India
Content Creator
MSA LifeHacks
08.2023 - 12.2023
- Developed and executed a comprehensive content strategy, staying up with trends, creating engaging and informative posts centered around nutrition and promoting a healthy lifestyle
- Create impactful content, engage and grow an online community, and establish partnerships for increased brand visibility
Events Coordinator
Robogals
04.2023 - 12.2023
- Brainstormed and implemented creative event concepts and themes
- Managed administrative logistics of events planning, event booking, and event promotions for the empowerment of women in STEM
Volunteer
Monash Student Association
07.2022 - 12.2024
- Used strong interpersonal communication skills to convey information to others
- Coordinated and managed volunteer activities for community service projects such as welfare markets, orientation week set-ups etc
Receptionist Trainee
Allure Dental Practise
12.2022 - 02.2023
- Helped office Staff prepare reports and presentations for internal or client-related use
- Organized, maintained and updated information in the computer databases
Education
Bachelors of Biomedical Sciences - Pre-Medicine
Monash University
Melbourne, VIC07.2025
Skills
- Functioning of Retail-grade POS machine
- Cash register operation
- Sales expertise
- Customer engagement
- Social media: management and trends
- Microsoft Office Suite
Certification
- Mental Health First Aid, Victorian Government
- Working With Children Check, Victorian Government
- 232AID2A Provide First Aid, CPR & First Aid Australia
- Food Safety Certificate, Victorian Government
Languages
English
French
Hindi
Timeline
2nd Year Student Representative
Faculty Of Biomedicine, Monash University
03.2024 - 12.2024
Volunteer
St.Kilda Mum's Organisation
02.2024 - 07.2024
Activities Coordinator
Monash University International Students Society
02.2024 - 07.2024
Observer Intern
The SRCC Children's Hospital
01.2024 - 02.2024
Content Creator
MSA LifeHacks
08.2023 - 12.2023
Retail Sales Assistant
Merrell Shoes
04.2023 - Current
Events Coordinator
Robogals
04.2023 - 12.2023
Receptionist Trainee
Allure Dental Practise
12.2022 - 02.2023
Volunteer
Monash Student Association
07.2022 - 12.2024
Bachelors of Biomedical Sciences - Pre-Medicine
Monash University
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