Krishan Shorey
Southern River,WA
Summary
I am currently in my third year of a Bachelor of Speech Pathology (Honours). I have completed two placements, one at a stuttering clinic and another paediatric placement at a primary school. I also attended work experience at a multidisciplinary clinic in year 10. I am experienced in customer service and am eager to contribute to team success through hard work, communication, and excellent organisational skills.
Overview
3
3
years of professional experience
Work History
Sales Assistant
DUFRY
Perth, WA
01.2024 - Current
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
Customer Service Agent
Qantas Airways
Perth
10.2022 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Worked a 24/7 rotational roster
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Effectively communicated with other agencies such as border force and security regularly
Shift Runner
Domino's Pizza
Canning Vale, WA
11.2021 - 03.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
General Assistant
Miss Maud
Cockburn, WA
11.2021 - 04.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Disinfected frequently touched between guests to minimize infection risks.
- Utilized POS system to receive and process food and beverage orders.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Bachelor of Speech Pathology (Honours) -
Curtin University
Perth, WAProvidence Christian College
10.2021
Skills
- Customer Service
- Strong Communication & Interpersonal Skills
- Problem solving
- Teamwork and contribution
- Active listening
- Critical thinking
Availablility
- Able to work weekdays and weekends
- Able to work public holidays
References
Roshit Sharma 0490 971 506
Gabriellle Peter 0455 775 520
Timeline
Sales Assistant
DUFRY
01.2024 - Current
Customer Service Agent
Qantas Airways
10.2022 - 08.2023
Shift Runner
Domino's Pizza
11.2021 - 03.2023
General Assistant
Miss Maud
11.2021 - 04.2022
Bachelor of Speech Pathology (Honours) -
Curtin University
Providence Christian College