Krishma Patel
Melbourne,VIC
Summary
Hardworking Account Manager with 10 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones. Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients. Creative and engaging Account Manager bringing 10 years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Account Manager (APS 5)
Department of Home Affairs (TIS National)
Melbourne, VIC
01.2022 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Resolved customer complaints in a timely manner.
- Built and maintained productive relationships with customers and internal partners.
- Developed strategies to increase revenue from existing accounts.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
- Motivated and worked with onboarding team members to successfully integrate new employees into organization.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
- Produced sales documents, finalized deals and filed records.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Store Manager
Golston Jewellery
02.2016 - 12.2019
- Develop and maintain your own clientele
- Develop product knowledge by learning the merchandise features, advantages and benefits
- Open new charge accounts
- Maintain floor standards including replenishment and presentation as well as the general appearance and cleanliness of store
- Understand all systems and procedures relating to sales and credit transactions
- Maintains product presentation – You are always making improvements to how the merchandise is displayed after the customer has taken time to explore all of our great products! Supports a learning environment – You enjoy sharing your knowledge of store merchandise with other associates so that they can better assist customers every day
- Jewelry buying from cheaper sources
- Open a store and taking in charge of all the processes involved including designing, marketing product ordering, speaking and negotiating with the center management of the shopping Centre.
Mazzucchelli’s Jewellery
10.2015 - 12.2015
Education
Bachelor’s in Dental Surgery -
Darshan Dental Collage
INDIA 07-2014
Skills
- Lead Prospecting
- Client Relationship Management
- Report Writing
- Customer Service
- Contract Negotiation
- Complaint Management
- Account Management
- Data Analytics
- Regional Accounts
- Teamwork and Collaboration
- Strong Lead Development Skills
- Issue Resolution
- Excellent Communication Skills
References
Available on request
Languages
Hindi
Native/ Bilingual
GUJRATI
Full Professional
Affiliations
- I am very active and passionate about interior design and drawing.
References
References available upon request.
Timeline
Account Manager (APS 5)
Department of Home Affairs (TIS National)
01.2022 - Current
Store Manager
Golston Jewellery
02.2016 - 12.2019
Mazzucchelli’s Jewellery
10.2015 - 12.2015
Bachelor’s in Dental Surgery -
Darshan Dental Collage
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