KRISTAL MHAY DIAZ
Cranbourne North,VIC
Summary
Compassionate healthcare worker with over 5 years of experience supporting individuals living with disabilities. Skilled in providing daily living assistance, managing appointments, administering medications, preparing meals, and assisting with personal mobility. Highly organized and energetic approach to work, always striving for continuous improvement and motivating staff to achieve targets. Dedication to providing compassionate assistance and support is unwavering. Strong foundation in problem-solving and a track record of improving efficiency and streamlining processes. Eager to leverage diverse background to make a meaningful impact in the community support sector.
Overview
7
7
years of professional experience
Work History
DISABILITY SUPPORT WORKER
Permalink Support Services
02.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Drove clients safely to social activities and appointments.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Utilized strong assessment skills to determine necessary client care and daily function assistance
- Maintained organized filing system for client records, providing complete documentation of all interactions
- Developed strong problem-solving skills, particularly in managing unexpected situations and emergencies
- Assisted patients in accessing housing, financial assistance and other community resources.
- Worked closely with medical teams, patients and families to implement effective treatment plans.
MARKETING AND PUBLIC RELATIONS MANAGER ( Casual Job)
Local and Proud Melbourne
01.2023 - Current
- Managed team personnel, budget and schedule to handle demanding PR requirements
- Coordinated and managed sponsorships and sponsorship activation.
- Established and maintained working relationships with clients and media representatives
- Continually maintained and improved company's reputation and positive image by engaging with community members and addressing issues head-on
- Planned and executed successful PR events, ensuring positive exposure for the organization.
BEAUTY SALES CONSULTANT
Cosmax Prestige Brands Pty Ltd
03.2020 - 03.2023
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Maintained knowledge of sales and promotions, return policies and security practices
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
PERSONAL CARE AND LIFESTYLE ASSISTANT
Villa Maria Catholic Homes & Clarinda Manor Nursing Home
07.2019 - 06.2022
- Provided ongoing compassionate patient care for each client
- Observed patients for changes in physical, emotional, mental or behavioural condition and injuries
- Encouraged residents to participate in activities of daily living to enhance personal dignity
- Worked closely with clinical staff to support therapeutic and behavioural plans
HOSPITAL RECEPTIONIST
Angeles University Foundation Medical Center
03.2018 - 08.2018
- Demonstrated excellent multitasking skills by managing multiple phone lines, greeting patients, and organizing paperwork simultaneously without compromising service quality.
- Performed various clerical and administrative functions, such as ordering and maintaining inventory of supplies
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
Education
Certificate IV - Sterilisation Services
Mayfield Education
Melbourne, Victoria08.2021
Certificate III - Beauty
Casey College of Beauty
Melbourne, Victoria08.2019
Diploma of Nursing - Enrolled Division II
Skills Training Australia
Melbourne, Victoria08.2018
Bachelor of Arts - Communication
Angeles University Foundation
Philippines06.2014
Skills
- Strong Communication and Interpersonal Skills
- Housekeeping and Meal preparation
- Administrative Skills
- Computer Literacy
- Record keeping Proficiency
- Medication Schedules and Appointment Organisation
- Positive Attitude and Energetic
- Multitasking and Prioritisation
- Time management
- Attention to Detail
- Problem and Conflict Resolution
- Home Healthcare Services
Languages
English
Tagalog
References
- Ann Francis Llido, Cosmax & Myer, Counter Manager, 0426511975
- Eliza Macapagal, Permalink Support Services, Disability Support Worker, 0431312332
Timeline
DISABILITY SUPPORT WORKER
Permalink Support Services
02.2023 - Current
MARKETING AND PUBLIC RELATIONS MANAGER ( Casual Job)
Local and Proud Melbourne
01.2023 - Current
BEAUTY SALES CONSULTANT
Cosmax Prestige Brands Pty Ltd
03.2020 - 03.2023
PERSONAL CARE AND LIFESTYLE ASSISTANT
Villa Maria Catholic Homes & Clarinda Manor Nursing Home
07.2019 - 06.2022
HOSPITAL RECEPTIONIST
Angeles University Foundation Medical Center
03.2018 - 08.2018
Certificate III - Beauty
Casey College of Beauty
Diploma of Nursing - Enrolled Division II
Skills Training Australia
Certificate IV - Sterilisation Services
Mayfield Education
Bachelor of Arts - Communication
Angeles University Foundation