Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kristen Truin

Lysterfield,VIC

Summary

Dynamic Customer Service Officer with a proven track record at Corinthian Doors, excelling in complaint handling and customer support. Adept at managing accounts receivable and debt collection, I leverage strong data entry skills to enhance operational efficiency. Committed to delivering exceptional service and fostering customer satisfaction.

Overview

22
22
years of professional experience

Work History

Customer Service Officer

Corinthian Doors
02.2019 - Current
  • Customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Covering reception duties.
  • Addressing customer complaints and assisting customers through various channels like email, phone and in person interaction.
  • Maintaining a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Manage Credits and return of products.
  • Recovering Outstanding debts from customers.

Customer Service Officer

Canterbury Windows
06.2017 - 12.2018

Large Volumes of Data Entry, Order processing, Vetting Purchase Orders and Customer Service.


Customer Service Officer

Corinthian Doors
06.2003 - 08.2013
  • Accounts Receivable. All Major and Minor Accounts.
  • Reconciling Accounts
  • Debt Collection.
  • Reporting on all accounts to Management.

Education

High School Diploma -

Wantirna Secondary College
Wantirna, VIC
12.1998

Skills

  • Customer support
  • Complaint handling
  • Data entry
  • Customer focus
  • Attention to detail
  • Strong Organisational skills

Interests

  • Enjoy participating in Netball for overall physical and mental well-being
  • I enjoy cooking for friends and family gatherings
  • Watching my kids play weekend sports


Timeline

Customer Service Officer

Corinthian Doors
02.2019 - Current

Customer Service Officer

Canterbury Windows
06.2017 - 12.2018

Customer Service Officer

Corinthian Doors
06.2003 - 08.2013

High School Diploma -

Wantirna Secondary College
Kristen Truin