Bahareh Sabzevary
Ryde,NSW
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
3
3
years of professional experience
Work History
Casual Sales Assistant
Seed Heritage
08.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Gathered and prepared sales materials in preparation for sales meetings.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Assistant
Ofoq Koroush Chain Stores
03.2021 - 04.2023
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Researched new clients for sales team, inputting contact information into Salesforce.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Master of Arts - International Business And Marketing
Macquarie University
Sydney, NSW05.2025
Skills
- Processing payments
- Complex Problem-Solving
- Visual Merchandising
- Fitting room maintenance
- Cash Register Operation
- Customer Needs Assessment
- Cash Handling
- Sales expertise
- Stock management
- Product Knowledge
- Store Organization
- Customer Assistance
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Casual Sales Assistant
Seed Heritage
08.2023 - Current
Sales Assistant
Ofoq Koroush Chain Stores
03.2021 - 04.2023
Master of Arts - International Business And Marketing
Macquarie University
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