Kristina Bitzos
Ramsgate,Australia
Summary
To gain part-time or casual employment in the hospitality industry, where I can combine my passion for making people smile with my bright and bubbly personality to assist customers with their food and beverage requirements, and to learn about and contribute to the daily running of a hospitality business.
Overview
5
5
years of professional experience
Work History
Retail sales assistant
TJX Australia
11.2019 - 11.2021
- Customer service skills when helping customer purchase products and after their purchases
- Helping deliver excellent communications skills whether its with customers or with colleagues
- Problem solving skills that helped me adapt to difficult situations
Bartender
Rydges Hotel - Sydney Cidery
09.2022 - 01.2023
- Working hard to provide exceptional service for in house and visiting guests
- Mixing and serving alcoholic and non-alcoholic beverages
- Welcoming and greeting guests who enter the hotel and people at the bar
- Working as a team member with fellow staff to help run a successful bar environment
Food and beverage attendant, Bartender
The Sussex Hotel
12.2021 - 06.2024
- Skilled in customer service, communication skills and resolving conflict between bar customers
- Preparing, mixing and serving alcoholic and non-alcoholic beverages
- Knowledgeable in recommending drinks for customers
- Providing an enjoyable experience for customers
- Capable to make classic cocktail recipes, knowledgeable in wines, spirits and other alcoholic and non-alcoholic beverages provided
- Ensuring the bar is always presentable to a high standard
Waitress
Bass & Flinders Cruises
09.2024 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Year 12 -
Bethany College
12.2020
Bachelor of business Administration - undefined
Australian Catholic University
04.2025
Skills
- Food safety handling and hygienic work practices
- Covid-19 compliance
- RSA (Responsible Service of Alcohol)
- RCG (Responsible Conduct of Gaming)
Additional Skills Qualifications
- Food safety handling and hygienic work practices
- Covid-19 compliance
- RSA (Responsible Service of Alcohol)
- RCG (Responsible Conduct of Gaming)
Personal Information
Date of Birth: 01/08/03
Timeline
Waitress
Bass & Flinders Cruises
09.2024 - Current
Bartender
Rydges Hotel - Sydney Cidery
09.2022 - 01.2023
Food and beverage attendant, Bartender
The Sussex Hotel
12.2021 - 06.2024
Retail sales assistant
TJX Australia
11.2019 - 11.2021
Bachelor of business Administration - undefined
Australian Catholic University
Year 12 -
Bethany College
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