Kritan Pradhan
Kearneys Spring, Toowoomba,Queensland
Summary
Eager Kitchen Hand known for cleaning workstations, handling dish washing duties and monitoring inventory. Well-trained to keep kitchen well-stocked and ready for busy mealtimes. Considered motivated employee with positive attitude.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Rahul Man Shrestha
Sydney , NSW, 0452617347
2017.02 - 2019.04
- Recommended products and services to customers, thoroughly explaining details.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with up to 5 to 10 calls in queue per minute.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Kitchen Staff Member
Rahul Man Shrestha
Toowoomba , Queensland
2016.04 - 2018.04
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Education
BBA - Business Administration
Pokhara University
Pokhara, Nepal09.2018
Skills
- Pantry restocking
- Work station cleaning
- Food safety measures
- High-volume dining
- Food preservation and storage methods
- Communications
- Order accuracy
- Verbal and written communication
- Sweeping and mopping
- Chopping vegetables
- Customer service
- Team building
References
Nabina Joshi
Section Officer
Medicare Australia
25 Azalea Crescent, fitzgibbon, Brisbane, QLD 4018
+61 430163919
Rahul Man Shrestha
Supervisor
Barrel Bar and Grill
Unit 12, 69 - 71 Illawarra Street ,Allawah NSW 2218
rahul.shr343@gmail.com, +61 452617347
Timeline
Customer Service Representative
Rahul Man Shrestha
2017.02 - 2019.04
Kitchen Staff Member
Rahul Man Shrestha
2016.04 - 2018.04
BBA - Business Administration
Pokhara University
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