Kriti Panday Chhetri
Ashfield,New South Wales
Summary
Billing Specialist adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices.
Overview
3
3
years of professional experience
Work History
Billing Administrator
Aruma Services
Parramatta, New South Wales
11.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Reviewed and processed customer invoices, ensuring accuracy of data entered into billing system.
- Prepared monthly reports to track billing performance and identify areas for improvement.
- Coordinated with other departments such as accounting, sales, and collections to resolve billing disputes quickly.
- Monitored overdue accounts and initiated collection efforts when necessary.
- Processed refunds for customers who requested cancellation of services within the specified time frame.
- Answered customer inquiries regarding billings, invoicing, payment options.
- Trained new staff members on proper use of the company's billing system software.
Store Team Member
Liquorland
Pyrmont Bay, New South Wales
11.2023 - Current
- Greeted customers and provided excellent customer service.
- Assisted in stocking shelves with merchandise.
- Operated cash register to process sales transactions.
- Organized and maintained store displays.
Education
Bachelor's of Professional Accounting - Accounting
Australian School of Accounting
Level 9/140 Elizabeth St, Sydney NSW 200005-2024
Skills
- Invoice Processing
- Collections Management
- Invoicing proficiency
- Medical billing and collections
- Claims Processing
Timeline
Store Team Member
Liquorland
11.2023 - Current
Billing Administrator
Aruma Services
11.2021 - Current
Bachelor's of Professional Accounting - Accounting
Australian School of Accounting
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