Krizza Lei Barlahan
Brisbane,QLD
Summary
With a proven track record at Woodlands Aged Care and NDIS, I excel in compassionate caregiving and client confidentiality. Demonstrated ability to enhance patient wellness and dignity through empathetic support and efficient administration. Mentored junior staff, showcasing leadership and expertise in personal hygiene assistance. Achieved significant improvements in client satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Worker
Woodlands Aged Care and NDIS
06.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Provided safe mobility support to help patients move around personal and public spaces.
Cleaner
Woodlands Aged Care and NDIS
01.2024 - 06.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Aged Care Worker (136 Hrs Placement)
Woodlands Aged Care and NDIS
03.2024 - 05.2024
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Administration Clerk
Mariano Marcos State University
06.2022 - 06.2023
- Performs repetitive and routine clerical tasks.
- Sorts, indexes and files correspondence, records, and other documents.
- Meets public and answers questions about places, events, and personnel.
- Does other related duties that may be assigned by the immediate supervisor.
Receptionist
Nails Style Beauty Centre LLC
05.2018 - 05.2020
- Warmly greet clients, walk them to the proper beauty station and alerting assigned beauticians for their arrival.
- Book and confirm appointments via phone and email.
- Process transactions (cash and credit cards) and issue receipts.
- Tally Expenses every month.
Transaction Analyst
Accenture
09.2015 - 03.2018
- Participated in relevant training sessions to enhance professional skills and stay current with industry trends.
- Facilitated cross-departmental communication to ensure seamless execution of transactions and resolution of discrepancies.
- Continuously updated knowledge on industry regulations and compliance standards, applying best practices in daily tasks.
- Mentored junior analysts, sharing valuable insights into effective techniques for evaluating and handling transactions.
Education
Graduate Diploma - Management
Spencer College
Brisbane, QLD10-2025
Certificate III - Individual Support
Australia Wide Training Institute
Brisbane, QLD05-2024
Bachelor of Science - Economics
Mariano Marcos State University
Batac, Ilocos Norte Philippines06-2015
Skills
- Client confidentiality
- Personal hygiene assistance
- Compassionate caregiving
- Assisted living experience
Certification
- HLTAID011 Provide First Aid
- HLTAID009 Provide Cardiopulmonary Resuscitation
- Certificate of Safe Chemical Handling
- Dementia Respite Education and Mentoring (DREAM:)
-Navigating behaviours in respite care
-Unpacking dementia and respite care
-Relationships and communication in respite care
-Planning for success in dementia respite care
- Certificate of Psychology in Aged Care Psychoeducation
- Dementia Training Australia Certificates:
-Recognising and Acting on Pain in People Living With Dementia for Direct Care Workers
-Dementia Discovery
-What are Changed Behaviours
Timeline
Personal Care Worker
Woodlands Aged Care and NDIS
06.2024 - Current
Aged Care Worker (136 Hrs Placement)
Woodlands Aged Care and NDIS
03.2024 - 05.2024
Cleaner
Woodlands Aged Care and NDIS
01.2024 - 06.2024
Administration Clerk
Mariano Marcos State University
06.2022 - 06.2023
Receptionist
Nails Style Beauty Centre LLC
05.2018 - 05.2020
Transaction Analyst
Accenture
09.2015 - 03.2018
- HLTAID011 Provide First Aid
- HLTAID009 Provide Cardiopulmonary Resuscitation
- Certificate of Safe Chemical Handling
- Dementia Respite Education and Mentoring (DREAM:)
-Navigating behaviours in respite care
-Unpacking dementia and respite care
-Relationships and communication in respite care
-Planning for success in dementia respite care
- Certificate of Psychology in Aged Care Psychoeducation
- Dementia Training Australia Certificates:
-Recognising and Acting on Pain in People Living With Dementia for Direct Care Workers
-Dementia Discovery
-What are Changed Behaviours
Graduate Diploma - Management
Spencer College
Certificate III - Individual Support
Australia Wide Training Institute
Bachelor of Science - Economics
Mariano Marcos State University
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