Krystal Unicomb
Wodonga,VIC
Summary
Passionate professional with a strong foundation in community development and client support, driven by a commitment to strength-based practices. Experienced in navigating and benefiting from support programs firsthand, inspiring pursuit of certification in Community Services. Dedicated to leveraging personal insights and training to empower individuals and foster community resilience. Seeking to contribute to impactful programs that enhance well-being and promote sustainable community growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Youth Worker
Junction Support Services
10.2023 - Current
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
- Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Listened to clients' concerns and provided encouragement and support.
- Adapted counseling techniques to best suit individual needs of each client.
- Assisted clients in exploring feelings and understanding behaviors.
Cashier
EG Fuel
12.2021 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Developed rapport and fostered brand loyalty by offering personalized service.
Education
Diploma of Community Services
Institute of TAFE, Wodonga,Victoria.
12.2025
Community Services Certificate IV
Wodonga Institute of TAFE
Wodonga, VIC12.2023
Skills
- Life Skills Teaching
- Positive Reinforcement
- Transportation Assistance
- Substance abuse awareness
- Self-Care Awareness
- Community resources navigation
- Mentoring abilities
- Conflict de-escalation
- Advocacy
- Client Advocacy
- CPR/AED
- Cultural Sensitivity
- Relationship Development
- Active Listening
Certification
Therapeutic Crisis intervention
CPR
First aid
Timeline
Residential Youth Worker
Junction Support Services
10.2023 - Current
Cashier
EG Fuel
12.2021 - 02.2023
Diploma of Community Services
Institute of TAFE, Wodonga,Victoria.
Community Services Certificate IV
Wodonga Institute of TAFE
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