KULJIT KAUR
Modbury,SA
Summary
Enthusiastic help desk support professional seeking to benefit an IT Department with complex technical knowledge and strong time management skills. Skilled building rapport with diverse individuals while handling complex technic issues. Vast knowledge of web applications, software and framework. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
ICT Support Engineer
Liebherr Pty Ltd Australia
Para Hills , SA
2023.01 - Current
- Provide IT support to 1200 users across Australia and New Zealand
- Installation, configuration, and License management of software's
- Computer Software: Microsoft Office (Word, Excel, PowerPoint, Outlook), VLOOKUP, Pivot Tables
- Power BI
- SCCM
- DHCP
- DNS Ethernet and Firewall
- Windows XP
- AD and Inventory Management.
- Other Skills: Customer Service, Problem Solving, Interpersonal Skills, Inventory, Training and Management, Human Resources, Asset Management, stock take
Catering (Team Leader)
Calvary Adelaide Hospital
Adelaide , SA
2021.08 - 2022.11
- Preparing diet of the patients
- Maintaining the roaster for the staff
- Ensure that the kitchen area is always clean, tidy and in order
- Supervise other staff and provide on-the-job training when instructed.
Education
Professional Year - Business Information Systems: Business Analytics
Performance Education
Adelaide, SA09.2022
Master of Business Information Systems - Business Analytics
Torrens University
Adelaide, SA07.2021
Bachelor of Science -
Dev Samaj College
03.2014
Skills
- Installation and Configuration
- License management
- Microsoft Office, VLOOKUP
- Power BI
- SCCM
- DHCP
- DNS
- Ethernet and Firewall
- Windows XP
- Customer Service and Problem Solving
- Interpersonal Skills and Inventory Training
- Asset Management and Stock take
- Troubleshooting
- Training in application software
- Operational procedures
- Comply with all reasonable directions and instructions given to you by IT Services or the IT Management
References
- Marcus Tan, Liebherr Australia, 0411216266
- Ashish Gandotra, Liebherr Australia, 0449974004
Timeline
ICT Support Engineer
Liebherr Pty Ltd Australia
2023.01 - Current
Catering (Team Leader)
Calvary Adelaide Hospital
2021.08 - 2022.11
Professional Year - Business Information Systems: Business Analytics
Performance Education
Master of Business Information Systems - Business Analytics
Torrens University
Bachelor of Science -
Dev Samaj College
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