Kyle O'Keefe
Albany,Australia
Summary
Motivated individual with extensive experience in various hospitality environments. Expertise in crafting specialty cocktails, barista skills, and delivering exceptional customer service. Excellent communication skills, outgoing personality, and keen eye for detail. Committed to providing superior service, ensuring customer satisfaction, and creating memorable experiences.
Overview
6
6
years of professional experience
Work History
Car Detailer
Simba Car Hire
01.2025 - 03.2025
- Transported customers between the office and airport, ensuring safety throughout the journey.
- Performed thorough vehicle inspections for damages.
- Detailed vehicle interiors and exteriors to meet high company standards.
- Trained new staff different skills and techniques to help a successful team
Bartender
Brunswick hotel
07.2023 - 01.2025
- Knowledge and preparation of cocktails of a high standard
- Beer and wine pouring skills
- High understanding of product knowledge
- Opening and closing procedures
- Gaming attendant
- Preparation of espresso coffee
- Handling complaints and concerns from customers
Sales Assistant
Platypus Carindale
12.2022 - 07.2023
- Assisted customers with prompt and polite support in-person and via telephone
- Opening and closing procedures
- Operating POS and EFTPOS
- Helped customers locate products and checked store system for merchandise at other sites
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
- Established rapport with customers using active listening and interpersonal skills
Sales Assistant
Platypus Albany Plaza
08.2022 - 11.2022
- Operating POS system and EFTPOS
Sales Assistant
The Athetes Foot
11.2021 - 11.2022
- Operating the MYFIT 3D to fit customers correctly and bring out the right shoes for that customer
- Open and closing procedures
- End of day reports
Car Detailer
Self Employed
12.2020 - 09.2021
- Maintained clean, tidy and safe work environment
- Vacuumed interiors of vehicles to remove dirt and debris
- Washed, waxed, buffed and polished vehicle bodies for professional shine
- Collected and disposed of trash in vehicle console spaces and under seats
- Shined vehicle windows and windshields to remove water spots
Apprentice Painter
Craig Williams Painting And Decorating
07.2020 - 11.2020
- Painted surfaces using brushes, spray guns, and paint rollers
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls
- Painted indoor areas such as hallways, bathrooms, and lobbies
- Operation of high pressure hose for cleaning
Front of House
McDonald's
11.2018 - 08.2019
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Operation of register and EFTPOS, taking Customer orders, drink and dessert preparation, Cooking fries and general cleaning
Education
Certificate III - Hospitality
Study Mix
Woolloongabba, QLD01.2023
Albany Senior High School
Albany, WA2021
Skills
- Meeting KPIs
- Preparation of espresso coffee
- Opening and Closing Procedures
- Cash Handling
- Knowledge and preparation of cocktails of a high standard
- Beer and wine pouring skills
- High understanding of product knowledge
- Operation of register and EFTPOS
Timeline
Car Detailer
Simba Car Hire
01.2025 - 03.2025
Bartender
Brunswick hotel
07.2023 - 01.2025
Sales Assistant
Platypus Carindale
12.2022 - 07.2023
Sales Assistant
Platypus Albany Plaza
08.2022 - 11.2022
Sales Assistant
The Athetes Foot
11.2021 - 11.2022
Car Detailer
Self Employed
12.2020 - 09.2021
Apprentice Painter
Craig Williams Painting And Decorating
07.2020 - 11.2020
Front of House
McDonald's
11.2018 - 08.2019
Certificate III - Hospitality
Study Mix
Albany Senior High School
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