Kyleisha Cooper
Grafton
Summary
Through my most previous and current role, I have demonstrated and understand child protection, child protection framework. A strong advocate for clients with complex needs. I have established collaborative relationships with a wide range of specialist and mainstream services to improve outcomes for children and their families. I am a dedicated hard worker, results driven, conscientious, resourceful and self-motivated individual with a good work ethic who feels proud of what she does and has the courage to take on difficult challenges. With a ‘can do’ attitude, passionate, empathetic, engaging, understanding, encouraging and caring individual who is looking to make an invaluable impact on the lives of others. Extremely resilient, Rational, Works well under pressure, Able to adapt and learn new skills quickly. Can work independently or as part of a close-knit team. Exceptionally reliable, can work flexible hours and available on short notice. Sociable, easily approachable with high communication skills. Well mannered, easy going, thoughtful, trustworthy and professional with timeless commitments to clients. Able to lead others in demanding circumstances and remain calm in stressful situations. Seeking a challenging role, where my existing experiences, skills and qualifications will add value from the onset, whilst I continue to further develop my skills and knowledge in this field. Enjoy working with Youth, Families, public, culturally diverse and/or disadvantaged people. Well-presented and takes pride in appearance Have a first-hand lived experience, with invaluable knowledge in many areas of life.
Overview
9
9
years of professional experience
Work History
Youth Officer
Acmena
02.2023 - Current
- Job role includes supervising young people in custody and ensuring their physical and psychological wellbeing are being maintained safely by supporting and encouraging the young people to participate in case plan goals, programs, and other activities in the centre
- Other job requirements include identifying issues and finding appropriate solutions, communicating effectively through listening, speaking, and writing, general knowledge of computers and office software, ensuring case notes and reports are being recorded accurately, maintaining a safe and secure workplace environment for all those involved
- Promoted positive youth development through targeted skills-building activities and educational workshops.
- Maintained a clean work environment, adhering to company standards for organization and sanitation.
- Participated in regional conferences related to youth advocacy work, representing the organization professionally while networking with like-minded individuals.
- Increased youth participation with hands-on activities and group projects designed to foster teamwork and collaboration.
Childcare Educator
Milestones Early Learning
08.2020 - 12.2022
- regular team meetings for staff collaboration on curriculum planning, problem-solving, and sharing successes or challenges faced in their roles as childcare professionals.
- Set up playroom and childcare areas for safety and cleanliness.
- Established strong relationships with parents through transparent communication and mutual collaboration on childcare goals.
- Ensured compliance with state regulations regarding health codes, safety requirements, and overall quality of childcare service provided.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Developed strong bonds with each child, creating a sense of security within the childcare environment.
- Facilitated the transition from home to childcare setting for new enrollees, providing personalized guidance and support as needed.
- Mentored new staff members on best practices in childcare techniques, fostering a supportive work environment for all employees.
- Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all students had access to necessary resources and materials.
Kitchen hand
Jacaranda Hotel
01.2019 - 01.2020
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Plated and presented food following chef requirements.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained composure and work quality while under stress.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
Retail assistance
Goldmark Jewellers
Grafton
06.2017 - 10.2017
- Maintained a visually appealing and organised store, contributing to a welcoming shopping environment.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Engaged with customers to understand their needs, leading to more effective and personalized sales pitches.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Lifeguard Volunteer
Woopi Surf Life Saving Club
Minnie Waters
01.2016 - 09.2017
- Conducted timely rescues by staying alert and quickly responding to emergency situations.
- Prevented accidents through proactive communication with patrons and providing safety guidelines.
- Participated in ongoing training sessions to stay current on lifesaving techniques, enhancing overall effectiveness as a lifeguard volunteer.
- Performed routine equipment checks to identify potential safety hazards before they became an issue.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Scanned main areas to monitor for any safety risks.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Coordinated closely with other staff members during special events or peak hours, ensuring optimal safety coverage and efficient facility operations.
- Participated in regular drills to maintain proficiency in swim rescue techniques, emergency response procedures, and teamwork dynamics.
Education
Year 12 certificate -
South Grafton High School
2017
Skills
- Youth advocacy
- Curriculum design
- Time management
- Problem-solving
- Reliability
- Excellent communication
- Active listening
- Adaptability and flexibility
- Documentation skills
- Goal setting
- Risk assessing
- Youth engagement
- Teamwork and collaboration
- Customer service
- Verbal and written communication
- Decision-making
- Maintaining client records
Contact - Phone
- Mobile, 0423637793
- Mobile, 0429435723
- Mobile, 0402704727
Summary Of Qualifications
Demonstrated understanding of child protection and framework, Strong advocate for clients with complex needs, Established collaborative relationships with specialist and mainstream services, Dedicated hard worker, results driven, conscientious, resourceful, and self-motivated, Passionate, empathetic, engaging, understanding, encouraging, and caring, Extremely resilient and rational, able to work under pressure, Can work independently or as part of a team, Exceptionally reliable and flexible with hours, Sociable and approachable with high communication skills, Well-mannered, easy-going, thoughtful, trustworthy, and professional, Able to lead others in demanding circumstances, Seeking a challenging role to add value while further developing skills and knowledge
Timeline
Youth Officer
Acmena
02.2023 - Current
Childcare Educator
Milestones Early Learning
08.2020 - 12.2022
Kitchen hand
Jacaranda Hotel
01.2019 - 01.2020
Retail assistance
Goldmark Jewellers
06.2017 - 10.2017
Lifeguard Volunteer
Woopi Surf Life Saving Club
01.2016 - 09.2017
Year 12 certificate -
South Grafton High School