Kylie Walton

Perth,WA

Summary

Dynamic Pharmacy Assistant with a strong work ethic and proven ability to enhance customer satisfaction at Hammond Park Pharmacy. Skilled in inventory management and fostering teamwork, I excel in high-pressure environments while maintaining professionalism. Committed to continuous learning, I effectively mentor new staff and ensure compliance with safety standards.

Overview

years of professional experience

Work History

Pharmacy Assistant/Dispensary Assistant

Hammond Park Pharmacy

Hammond Park, WA

10.2015 - Current

Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Assisted Pharmacists dispensing prescription medication and also counselling with detail how to safely use medications.
Ensured clean and organized work environment, complying with safety and hygiene standards.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
Participated in continuous education workshops to stay updated on latest pharmacy practices and regulations.
Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.

Pharmacy Assistant

Friendlies Chemist Bullcreek

Bull Creek, WA

09.2013 - 06.2015

Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Received incoming supplies and stocked in correct locations.
Assisted pharmacy staff with preparing medications and filling orders.
Maintained clean and organized work environment, adhering to health and safety standards.
Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.

Pharmacy Assistant/Manager

Livingston Pharmacy, Canning Vale

Canning Vale, WA

10.2010 - 03.2013

Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Conducted regular medication inventory audits to prevent stock shortages and overages.
Supported community health, participating in local health fairs and pharmacy outreach programs.
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Sales Assistant

Just Group -Portmans

Perth,WA

09.2008 - 01.2010

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.

Skills

Able to work autonomously and in a team

Able to prioritise and compete tasks in high pressure,time sensitive environments

Consistently dependable with a strong work ethic

Committed to continuous learning and growth

Experience in the hospitality field, bartending at the Raffles Hotel for approximately 3 years and also cafe work

Timeline