Kyra Lawrence
Adelaide,SA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualised service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Offering keen attention to detail and precise and accurate at data entry. Self-motivated work ethic to perform effectively in independent or team environments. Known for being reliable, punctual and hardworking. Experienced in administrative tasks and scheduling meetings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
The Reject Shop
02.2024 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Retail Sales Assistant
The Reject Shop
02.2022 - 02.2024
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Increased sales by offering advice on purchases and promoting additional products.
Waitress
The Marion Hotel
12.2019 - 02.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Grain Handler
Viterra
09.2017 - 11.2017
- Conducted regular inspections of storage facilities, identifying potential issues and implementing corrective measures.
- Oversaw strict compliance with environmental regulations throughout all aspects of operations.
- Operated specialized machinery for efficient grain processing, contributing to overall facility performance.
- Assisted in the development of customized grain handling solutions for clients, addressing specific needs and requirements.
Bartender
The Cornwall Hotel
03.2017 - 09.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Science - Archaeology
Flinders University
Bedford Park SA12.2023
Bachelor of Arts - Creative Writing
Flinders University
Bedford Park SA01.2021
High School Diploma -
Harvest Christian College
Kadina SA12.2017
Skills
Punctuality
Cash Handling
Cash Register Operation
Goal-Oriented
Visual Merchandising
Store maintenance
Sales expertise
Customer Service
Problem-Solving
Teamwork and Collaboration
Time Management
Interpersonal and written communication
Certification
Barista Level I: Use Hygienic Practices for Food Safety Course - HG Coffee School, completed Sep 2019.
Responsible Service of Alcohol Certificate, completed Mar 2017.
Fashion and Design Certificate II - TAFE, completed Nov 2016.
Timeline
Retail Sales Assistant
The Reject Shop
02.2024 - Current
Retail Sales Assistant
The Reject Shop
02.2022 - 02.2024
Waitress
The Marion Hotel
12.2019 - 02.2020
Grain Handler
Viterra
09.2017 - 11.2017
Bartender
The Cornwall Hotel
03.2017 - 09.2017
Barista Level I: Use Hygienic Practices for Food Safety Course - HG Coffee School, completed Sep 2019.
Responsible Service of Alcohol Certificate, completed Mar 2017.
Fashion and Design Certificate II - TAFE, completed Nov 2016.
Bachelor of Science - Archaeology
Flinders University
Bachelor of Arts - Creative Writing
Flinders University
High School Diploma -
Harvest Christian College
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