Lachie Campbell
Customer Service
Canberra,ACT
Summary
Personable Hospitality Employee passionate about providing upbeat and friendly service, resulting in consistent return customers. Adept at promptly assisting customers and attendance to guests' needs. Collaborative leader with dedication to partnering with coworkers to promote empowering work culture.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Hospitality Worker
Australian Croatian Club
, ACT
02.2023 - Current
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Communicated with customers to promptly resolve complaints and address inquiries.
- RSA Qualified
Soccer Referee
Capital Football
, ACT
03.2018 - Current
- Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
- Developed professional and positive relationships by maintaining discipline, fair play, courtesy, self control.
- Managed conflict by employing appropriate sanctions in an articulate, respectful, and assertive manner.
- Undergoing Level 3 Qualification
- Marist Referee of the Year
Education
Marist College
Canberra 02.2015 - Current
Skills
Teamwork and Collaboration
undefinedDriven Footballer
O'Connor Knights NPLM player
Self-disciplined athlete with constant desire to improve
Active participant in club culture and environment
Timeline
Hospitality Worker
Australian Croatian Club
02.2023 - Current
Soccer Referee
Capital Football
03.2018 - Current
Marist College
02.2015 - Current
Similar Profiles
Antonela SimunicAntonela Simunic
Waitress at Australian Croatian ClubWaitress at Australian Croatian Club
Melinda BosanacMelinda Bosanac
Domestic Care Worker at Australian Croatian Community ServicesDomestic Care Worker at Australian Croatian Community Services
MARIJA SABLJAKMARIJA SABLJAK
Board Director at Australian Croatian Media NetworkBoard Director at Australian Croatian Media Network