Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Lachlan Anderson

Belrose,NSW

Summary

Committed and hardworking team player with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable team member offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

6
6
years of professional experience

Work History

Casual Checkout Operator

Coles Supermarket
09.2022 - Current
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Sandwich Artist

SUBWAY®Restaurants
06.2021 - 07.2022
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Kept kitchen, counter and dining
  • areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Executed sandwich artistry duties with very low occurrence of errors.

Paper Route Carrier

Manly Daily Papers
09.2017 - 01.2019
  • Delivered newspapers and flyers to about 105 homes daily.
  • Planned daily rounds and determined most efficient way to distribute newspapers.
  • Maintained up-to-date records of delivery routes and customer information.
  • Distributed papers in various weather conditions during early morning.
  • Maintained positive relationships with customers to promote continued business opportunities.

Education

High School Diploma -

The Forest High School
Frenchs Forest
10.2023

Skills

  • Money Handling
  • Team Contribution
  • Order Processing
  • Managing Cash Register
  • Suggestive Selling
  • Retail Transactions
  • Hygiene Standards
  • Adaptable and Flexible
  • Answering Customer Questions
  • Process Transactions
  • Cooperative Attitude
  • Service Minded
  • Bagging Assistance
  • Cash Drawer Reconciliation
  • Security Standards
  • Merchandise Stocking
  • Team Goals
  • Product and Service Knowledge
  • Operational Requirements
  • Conflict Resolution Techniques
  • Customer Experience Management
  • Work Task Prioritization
  • Excellent Nonverbal Communication Skills
  • Sweeping and Mopping
  • Shelf Organizing
  • Constructive Feedback

Hobbies

Love keeping active by going to the gym as frequent as possible

Play soccer for Seaforth Soccer club

Enjoy listening to music and have a passion for art and design.

skateboarding 

photography


Timeline

Casual Checkout Operator

Coles Supermarket
09.2022 - Current

Sandwich Artist

SUBWAY®Restaurants
06.2021 - 07.2022

Paper Route Carrier

Manly Daily Papers
09.2017 - 01.2019

High School Diploma -

The Forest High School

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Lachlan Anderson