Lachlan Martin
Williamstown,VIC
Summary
Enthusiastic, positive and I enjoy a challenge. I commenced part-time employment in 2023 and I had a gap year in 2024 after VCE and worked fulltime in 2 roles. I've worked in diverse organisations trying new tasks whilst improving my customer service and communication skills.
I am reliable, physically fit and active. I am trustworthy and a team player.
Overview
3
3
years of professional experience
Work History
Yard Assistant (Casual)
Michelin Service Centre
12.2023 - Current
- Prepared incoming tyres for retreading, which includes getting stones out of tyres, marking up customer orders.
- Contributed to a cleaner work environment by taking initiative in waste management and recycling efforts. Also keeping work area free of loose stones
- Adhered to safety protocols and procedures whilst onsite.
- Received new stock by unloading vehicles.
- Obtained my Forklift licence in 2024, moved tyre stillages and tyres in yard.
- References: Sam Palmer, GM Tyres (2023-2024) Mobile 0418564398
Golf Pro Shop Assistant (Casual)
Westgate Golf Club
11.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and product knowledge to golf shop patrons.
- Completed stocktakes when required.
- Assisted customers with equipment selection, ensuring appropriate fit and functionality for their individual needs.
- Maintained a clean, organised, and visually appealing pro shop.
- Processed sales transactions efficiently, maintaining accurate records of all financial activities within the pro shop. Balanced register at the end of the day.
- Managed club rental when required, ensuring availability of quality equipment for visiting golfers.
- Handled member inquiries professionally, resolving issues promptly.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Collected payments for merchandise sales, greens fees and club rentals.
- Organised daily tee sheets, checked in customers.
- Unpacked stock, arranged and displayed in the golf shop.
- Developed strong rapport with customers.
- Volunteered for extra shifts during school and Christmas holidays and other busy periods.
- Managed efficient cash register operations.
- Sold and served drinks (alcohol and coffee) both during the normal course operations and at club functions. Including using a coffee machine.
- Closed the pro shop and course when working the late shift, ensuring the safety of stock, money and golf course.
- From September 2024 assisted with a women’s beginner golf program, providing guidance and support to participants. Demonstrating the use of various golf clubs and techniques, to help build their confidence and skills.
- Worked flexible hours across day, night, weekend, and public holidays.
Kitchen Hand (Part-time)
Morning Star Hotel
02.2022 - 12.2022
- Maintained a well-organised work area by consistently cleaning surfaces and organising supplies.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Promoted a safe work environment by adhering to strict health and safety guidelines when cleaning in the kitchen.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Supported chefs in food preparation tasks such as chopping ingredients when required.
Education
VCE -
Westbourne Grammar
11.2023
Skills
- RSA Certified 2023
- Forklift License 2024
- Customer Service
- Stock Replenishment
- Stock Control (stocktakes performed)
- Strong Work Ethic
Timeline
Yard Assistant (Casual)
Michelin Service Centre
12.2023 - Current
Golf Pro Shop Assistant (Casual)
Westgate Golf Club
11.2023 - Current
Kitchen Hand (Part-time)
Morning Star Hotel
02.2022 - 12.2022
VCE -
Westbourne Grammar
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