Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Duty Manager/Night Manager
Coles Supermarket
01.2024 - Current
Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
Maintained safe and secure environments for customers and employees through regular facility inspections and adherence to safety protocols.
Managed 10 plus employees in delivering smooth, productive night shift operations.
Coles Dairy and Bakery
Coles
03.2023 - 12.2023
Monitored products to provide freshness and removed out-of-date products from shelves.
Delivered superior customer service and handles client requests.
Maintained clean working environment to comply with state, federal and OSHA safety and sanitation regulations.
Coles Dairy Freezer
Coles Port Pirie
09.2019 - 03.2022
Monitored products to provide freshness and removed out-of-date products from shelves.
Delivered superior customer service and handles client requests.
Cleaned, organized, stocked and replenished merchandise presentations.
Maintained clean working environment to comply with state, federal and OSHA safety and sanitation regulations.
Hungry Jacks Team Leader
Hungry Jacks Adelaide
02.2018 - 02.2019
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Hungry Jacks Crew
Hungry Jacks Port Pirie
09.2013 - 01.2018
Maintained and sanitized service stations, prep areas, and countertops.
Verified dishes were prepared according to restaurant recipes and quality standards.
Performed shift side work as necessary to maintain kitchen output during peak service times.
Unloaded and stocked kitchen supplies.
Education
High School Diploma -
John Pirie Secondary School
Port Pirie, SA
11.2015
Skills
Exceeding Customer Expectations
Strong Communication and Interpersonal Skills
Safety Measures
Ability to Lift 40 Pounds
Sales Knowledge
Safety and Cleanliness Standards
Available Nights, Weekends and Holidays
Customer Needs Assessments
Timeline
Duty Manager/Night Manager
Coles Supermarket
01.2024 - Current
Coles Dairy and Bakery
Coles
03.2023 - 12.2023
Coles Dairy Freezer
Coles Port Pirie
09.2019 - 03.2022
Hungry Jacks Team Leader
Hungry Jacks Adelaide
02.2018 - 02.2019
Hungry Jacks Crew
Hungry Jacks Port Pirie
09.2013 - 01.2018
High School Diploma -
John Pirie Secondary School
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