Lachlan McMahon
Port Pirie,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Duty Manager/Night Manager
Coles Supermarket
01.2024 - Current
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
- Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
- Maintained safe and secure environments for customers and employees through regular facility inspections and adherence to safety protocols.
- Managed 10 plus employees in delivering smooth, productive night shift operations.
Coles Dairy and Bakery
Coles
03.2023 - 12.2023
- Monitored products to provide freshness and removed out-of-date products from shelves.
- Delivered superior customer service and handles client requests.
- Maintained clean working environment to comply with state, federal and OSHA safety and sanitation regulations.
Coles Dairy Freezer
Coles Port Pirie
09.2019 - 03.2022
- Monitored products to provide freshness and removed out-of-date products from shelves.
- Delivered superior customer service and handles client requests.
- Cleaned, organized, stocked and replenished merchandise presentations.
- Maintained clean working environment to comply with state, federal and OSHA safety and sanitation regulations.
Hungry Jacks Team Leader
Hungry Jacks Adelaide
02.2018 - 02.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Hungry Jacks Crew
Hungry Jacks Port Pirie
09.2013 - 01.2018
- Maintained and sanitized service stations, prep areas, and countertops.
- Verified dishes were prepared according to restaurant recipes and quality standards.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Unloaded and stocked kitchen supplies.
Education
High School Diploma -
John Pirie Secondary School
Port Pirie, SA11.2015
Skills
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Safety Measures
- Ability to Lift 40 Pounds
- Sales Knowledge
- Safety and Cleanliness Standards
- Available Nights, Weekends and Holidays
- Customer Needs Assessments
Timeline
Duty Manager/Night Manager
Coles Supermarket
01.2024 - Current
Coles Dairy and Bakery
Coles
03.2023 - 12.2023
Coles Dairy Freezer
Coles Port Pirie
09.2019 - 03.2022
Hungry Jacks Team Leader
Hungry Jacks Adelaide
02.2018 - 02.2019
Hungry Jacks Crew
Hungry Jacks Port Pirie
09.2013 - 01.2018
High School Diploma -
John Pirie Secondary School
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