Lachlan Oldfield
Sunshine Coast,QLD
Summary
Motivated Year 10 student at Immanuel Lutheran College seeking flexible part-time employment with weekend and evening shifts. Strong background in customer service within fast-paced environments, demonstrating adaptability and teamwork. Effective communicator, ready to contribute fresh perspectives and a dedicated work ethic to any team.
Overview
5
5
years of professional experience
Work History
KFC Customer service
KFC
Sippy Downs, QLD
06.2025 - Current
- Greeted customers and provided friendly customer service.
- Assisted customers with product inquiries and provided recommendations.
- Resolved customer complaints promptly, enhancing overall customer satisfaction.
- Resolved customer complaints in a professional manner.
- Collaborated with team members to streamline daily operations, improving service efficiency.
- Trained new cashiers on procedures and customer service standards, ensuring consistent customer experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained accurate cash drawer and balanced at the end of shifts.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Informed customers of in-store promotions or pricing specials.
- Stocked shelves and organized merchandise for easy access by customers.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Complied with all health and safety regulations while performing job duties.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
- Verified that all coupons were valid prior to processing them into the system.
- Upheld store policies while ensuring a friendly shopping environment.
Window Cleaner
Self Employed
Palmview, Queensland
01.2023 - 03.2025
- Provided thorough interior window washing for clients, enhancing overall appearance of their spaces.
- Cleaned windows using a squeegee, cleaning solution, and various tools to remove dirt, grime, and debris.
- Operated power washers to ensure thorough window cleaning.
- Selected and employed suitable materials like sponges, rags, scrapers, brushes, and detergents for effective window cleaning.
- Cleaned sills and frames post-job to ensure polished finish and client satisfaction.
Volunteer
St. Vincent's Care Services
Maroochyedore, Queensland
12.2021 - 12.2021
- Engaged with visitors to foster a welcoming environment.
- Greeted visitors, clients, and guests to ensure positive first impressions.
- Prepared materials for events and meetings to support seamless execution.
Education
Immanuel Lutheran College
Sunshine Coast, QLD11-2028
Skills
- Customer service
- Cash handling
- Problem solving
- Time management
- Clear communication
- Teamwork and collaboration
- Conflict resolution
- Flexible and adaptable
- Organizational skills
- Computer skills
- Basic math
- Verbal communication
- Empathy and patience
- Friendly and outgoing
- Team collaboration
- Positive attitude
- Communication
Affiliations
- Sports (both socially and at school): football, tennis, and volleyball
- Drawing
- Socializing with friends
Education and Training
other
Languages
- English
- German
References
References available upon request.
Timeline
KFC Customer service
KFC
06.2025 - Current
Window Cleaner
Self Employed
01.2023 - 03.2025
Volunteer
St. Vincent's Care Services
12.2021 - 12.2021
Immanuel Lutheran College