Lai Ki Young (Nick)
Notting Hill,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Willing to learn and work with a dependable, positive attitude. Ready to take on added responsibilities to meet the expectation, in order to secure this position.
Overview
1
1
Certification
Work History
School Uniform Retail (Sales)
Golden Dragon School Uniforms Ltd.
11.2020 - 01.2021
- Addressed each customers' needs and wants to recommend suitable product options.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Cooperate with other sales teams collaboratively, maintaining smooth sales experience.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Tracked customer and supplier details for precise and timely fulfillment.
- Offering tailor measurement to customers, for choosing the right school uniform size.
Education
Bachelor of Science - Microbiology, Genetics And Genomics
Monash University
Clayton, VIC07.2024
Skills
- Product restocking experience
- Service Assistance
- Client Satisfaction
- Client Inquiries
- Customer Support
- Interpersonal Communication Skills
- Selling Techniques
- Google Drive
- Microsoft word, power point
- Critical Thinking
Certification
- Certified first aid, Hong Kong St. John Ambulance, valid till 20/01/2025
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native or Bilingual
Timeline
School Uniform Retail (Sales)
Golden Dragon School Uniforms Ltd.
11.2020 - 01.2021
Bachelor of Science - Microbiology, Genetics And Genomics
Monash University
- Certified first aid, Hong Kong St. John Ambulance, valid till 20/01/2025
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